Customer Service Order Processor

2 months ago


Chertsey, United Kingdom COPPERFIELD RECRUITMENT Full time

**Location**:Chertsey, Chertsey
- **Function**:Customer Services
- **Salary**:£26K - £27K / Annum
- **Reference**:13651
- **Job Type**:Permanent

**Customer Service Order Processor - £26-27,000 based in Chertsey, Surrey**

Mon - Friday 9am - 5.30pm - Office based role.

This is a fantastic opportunity for an experienced Customer Service Order Processor to assist with the day-to-day running of the Sales Department and support the growth of the business.

**Duties/attributes**:

- Working with Account Managers and preparing quotations to customers.
- Data entry of orders.
- Placing orders with Suppliers.
- Handling returns/repairs with Customers and Suppliers.
- Working with Goods Receipt & Dispatch to progress orders with Suppliers ensuring on-time deliveries are met.
- Work directly on own allocated Accounts by starting or maintaining contact with the Customer and looking for new or repeat business opportunities by promoting our product portfolio.
- Research and monitor allocated Customers to improve relationships.
- External engagement with selection of customers to generate new business.
- Generally assisting with day-to-day sales office duties.
- Support the Goods In and Dispatch administration process,
- Support the Quality team and comply with Quality procedures.

**Experience**:

- Excellent communication skills, a can-do attitude & willing to go the extra mile.
- Attention to detail, accuracy and initiative are essential.
- Self-motivated and willing to work as a member of a small team.
- Copes well under pressure.
- Analytical approach.
- Computer /IT literate, MS Office, Word, Excel, Outlook, database work

Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.



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