Customer Service Administrator

2 months ago


Chertsey, United Kingdom Copperfield Recruitment Ltd Full time

**Customer Service Administrator - £25,000 - £30,000 based in Chertsey, Surrey**
**Duties/attributes**:

- Process all customer orders efficiently & accurately
- To manage customer portals and liaise with Service Planner for incoming works
- Manage the process of approving purchase invoices
- Assist the Operations Manager when needed
- Provide customers with regular job updates
- Build rapport with customers
- Liaise with Engineers and Sub-contractors - providing information & answering any queries
- Answer incoming calls, confidently dealing with all enquiries
- Always provide excellent levels of customer service
- Strong customer service skills
- Administration experience in an office environment
- Excellent telephone manner

**Benefits**:

- £25,000 - £30,000 annual salary
- 22 days holiday, increases by a day for the first 3 year’s service to a max of 25 days holiday
- Birthday off
- Fridays finish at 16:00
- Bank Holidays off

Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.



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