Workplace Solutions Lead

2 weeks ago


City of London, United Kingdom Bench IT Full time

**Workplace Solutions Lead**

Any UK regional office with hybrid / remote working options.

£60000 - 70000 + benefits

Leading professional services company is actively recruiting for an experiencedWorkplace Solutions Lead which will be a key part of the Operations Service Delivery function and responsible for managing the 3rd Line End-point technical delivery and services.

These Services are varied but primarily Microsoft focused across Cloud, Hosted and On-Premise solutions and platforms.? This is a dynamic role, working with a range of Technologies in a growing firm with focus in transformation change programmes.

**Main responsibilities for the position ofWorkplace Solutions Lead**
- Administration and support for M365 Suite - Office 365, Microsoft Exchange Online, SharePoint On-Prem & Online, OneDrive and Teams
- Maintain and configure Intune/ autopilot
- Work with MSP to optimize client support
- Responsible for the oversight and Support for End-Point imaging, Patching and Update
- Overseeing system performance and troubleshooting of L2-L3 issues
- Prioritize support and maintenance tasks in order to meet service level agreements
- Support Build, configure & deployment of new desktop/laptop/server/network equipment
- Support the organization through the use of Power Automate, SharePoint Online, Teams, etc
- Ensure comprehensive documentation of procedures is maintained, and system documentation and support processes are regularly reviewed

**Skills and Experience for the position ofWorkplace Solutions Lead**
- Demonstrable experience in Microsoft systems administration and support
- Experience in Azure, Azure AD, Intune, Exchange Online configuration and support
- Experience in SharePoint configuration, administration & support
- Experience with Power Application and Tools



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