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Operations Administrator

4 months ago

West End, United Kingdom Media16 Full time

**Operations Administrator**

We are growing our Ad Operations team rapidly and are looking for great people to join the exciting world of CTV. We are seeking a talented and enthusiastic hands-on Operations Executive. Media16 is a Connected TV and FAST Advertising Sales House.With a wide portfolio of channels across all major UK platforms, we offer quality CTV inventory to advertisers and their agencies looking to reach specific audiences and venture into this data rich space. Media16's portfolio consists of 150 channels.

**OVERVIEW**:
Media16 is looking to hire a full-time CTV Operations Executive in our central London based office. Operations Executive are responsible for managing the trafficking, delivery, optimizations, and reporting of digital and programmatic ad campaigns for multiple publisher clients within a team environment. You will work with ad ops members and cross functional groups to address and resolve all ad ops issues in a timely manner. You will also work very closely with client contacts on a regular basis to ensure that insertion orders and instructions are clearly understood, creatives are tested and approved, and that all campaign deliverables are being met.

Operations Executive are responsible for setting up, planning, managing and reporting advertising campaigns. They oversee detailed elements of the project, including tracking metrics, identifying any issues that may be negatively impacting performance, and making adjustments. These roles often involve a focus on one or more specialized areas of advertising, such as video or display ads. The operations specialist often must have a diverse skill set that allows them to handle multiple functions including technical tasks, project management, and budgeting.

**RESPONSIBILITIES**:

- Set up, plan and monitor campaigns across ad servers
- Monitor Operations inflow of sales approvals, insertion orders and copy rotations
- Track campaigns on a daily basis to ensure that they are delivering and reaching their impression target
- Produce end of campaign reports once campaign is completed
- Help set up new campaigns (budget/time frame/copy /CPM) across, SpearAd & Springserve using the campaign database.
- Perform all duties of ad operations including trafficking, troubleshooting, campaign optimizations, and reporting
- Manage onboarding/offboarding and technical integration of programmatic partner
- Track and optimize programmatic monetization partners across SSP, DSP and other 3rd party demand.
- Effectively communicate status of campaigns, technical issues, launch delays, delivery issues, etc. to client contacts
- Work with sales teams to set-up and trouble-shoot programmatic deals (across PMPs/PGs etc)
- Monitor and analyse campaign performance
- Track and report on programmatic revenue to Sales Directors/Management.
- Assist with ad hoc projects as needed
- Provide comprehensive reporting and analytics throughout campaign lifetime to ensure campaign pacing and performance.
- Manage timely status updates with multiple stakeholders, both internal and external.
- Manage multiple advertiser and agency accounts, as well as working with Media16’s extensive publisher network in order to help monetization.
- Manage relationships with Media16’s range of publisher partners.
- Help to manage TCF/GDPR compliancy issues

**QUALIFICATIONS**:

- Operations and client service experience, especially with CTV focused ad-servers such as SpringServe or Publica.
- Advanced understanding off campaign management, tracking and reporting
- Must be technically adept within the digital ad space and be able to troubleshoot issues as they arise
- Attention to detail, strong organizational and follow-through skills
- Excellent interpersonal, communication, and client service skills
- Ability to collaborate well with teams and proactively manage multiple tasks
- Proficiency with Excel, especially with pivot tables
- BA/BS degree preferred
- Proficient with applicable software and systems.
- Strong leadership, time management, and critical thinking skills.
- Strong command of English language and good communication skills.

**What would you get?**
- Competitive salary
- Flexible hours
- Be part of a rapidly growing company in a sector experiencing huge growth
- Work in a dynamic team who are focused on results
- Hybrid working (2/3 days in the office)
- Office in the heart of Oxford Circus

Pay: £25,000.00-£35,000.00 per year

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: Hybrid remote in West End

Application deadline: 20/06/2024