Compassionate Neighbours Assistant

2 weeks ago


Welwyn Garden City, United Kingdom Isabel Hospice Full time

Contract**:12 months FTC | Full Time**

Salary**:Circa £24,980**

Location**:Welwyn Garden City**

Closing Date**:4 Sep, 2023**

Isabel hospice has become increasingly interested in facilitating and building networks of support provided by the community to augment care provided by professionals. Our team have created and are continuing to build a team of Compassionate Neighbours who offer friendship and a listening ear to anyone who is lonely or at risk of social isolation. We are seeking an enthusiastic Assistant to join our Team.

The main part of the role is to assist with the provision of an efficient and effective compassionate Neighbours Project across eastern Herts and to provide support to the Community Development Manager as required. You will assist with the processing of new referrals and promote awareness of the project to drive referrals from both local health and social care professionals, and the wider community of eastern Hertfordshire (Broxbourne, East Herts and Welwyn Hatfield). You will complete initial assessments of Community Members and assist with the matching process, either one to one, to a café or social meet up and thereafter with the subsequent management of the individual’s journey with the project.

To be successful in the role you should be able to liaise effectively with a wide variety of people, including patients, carers, health and social care professionals and volunteers. You should be able to show empathy and understanding and be able to work autonomously, assisting with the recruitment of Compassionate Neighbours and focusing on new and hard to reach communities to whom you will deliver training and provide ongoing support. You will need to be able to use several databases for input and to update information and to produce regular reports as required. Previous experience in an administrative role is essential, able to work autonomously and prioritise according to changing demands. Basic understanding of the concept of palliative care is desirable.

This post is a fixed term contract until the 31st August 2024. Applicants will need to have a full driving licence and access to their own car.

**Benefits**:

- 27 days holiday
- Flexible working
- Pension scheme
- Life assurance scheme
- Employee Assistance Programme
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus.
- Successful applicants will be required to undertake a DBS check._



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