Ho - Customer Service Support Consultant
6 months ago
QS Recruitment have an exciting opportunity to join our successful team based in Nottingham as a Customer Service Consultant
No previous Recruitment experience is required, however prior work within a customer service environment is essential. A business to business customer service background would be an advantage.
**What do we offer?**
- We offer a starting basic salary of £25,625 with a guaranteed increase to £27,000 following the completion of your training programme.
- Uncapped/transparent bonus scheme
- Monthly bonus opportunities
- 20% bonuses paid out on perm placements
- Enjoy up to 34 holidays per year.
- But also take another paid day off every year to celebrate your work anniversary
- We have a team of Mentors on hand to help you succeed
- We boast an inhouse Training Team delivering industry leading training throughout your career
- Continuous Personal Development
- We offer clear paths, support, and encouragement for genuine career progression all the way to management level.
- We run a ‘giving back’ scheme, allowing our consultants paid time off to support local charities.
- All our sites offer free on-site parking.
What is the Customer Service Consultant job?
**ACCOUNT MANAGEMENT**:
- Developing strong relationships with all clients predominantly within the warehousing, logistics and commercial industries.
- Providing unrivalled levels of customer service.
- Idetifying Strong canddiates to fulfill the needs of the client base
- Communicating with customers regularly - creating staffing solutions, advising on market trends, troubleshooting, and discussing future requirements.
- Maximising the business potential within the existing client base.
**RECRUITMENT**:
- Identifying and maximising work opportunities for applicants.
You will be based in the office Monday to Friday, but you will also be required to take part in the on-call rota, a service that strengthens our position in that market as a leader in customer service.
**What skills and attributes do you need?**
- An ability to work under pressure and to deadlines.
- A drive to overcome challenges and problem solve.
- A genuine desire to succeed and develop your career.
- A team player attitude.
- Previous experience in a customer service environment.
- Experience in a sales environment would be advantageous.
- Educated ideally to A level standard.
- A driving licence and access to transport would be desirable, you would need to travel to LE19 Meridian Business Park for this role.
Recruitment is a rewarding and challenging career but one that offers diversity and no two days are the same
**About Quality Service Recruitment**:
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