Customer Service Advisor
3 days ago
Customer Service Representatives.Please read on
I am currently recruiting for a Customer Service Representative to work with my Nottingham based client, who currently have 4,000+ employees across 26 locations and serve 35,000+ customers in 200+ countries and territories. And, with the industry’s largestglobal footprint, they are truly a worldwide organisation.
**Job Duties**:
- Ensure that deadlines and Service Level Agreements are adhered to.
- Provide a high quality level of customer care
- Take full ownership of all queries, providing a prompt resolution.
- Consistently achieve individual targets and contributes positively to team goals.
- Follow the correct escalation paths to liaise with Operational and Technical support teams.
- Thoroughly and accurately document all contacts in relevant systems.
- Recognise the wider impact of their role within the business.
- Contribute to the continuous improvement of systems, processes and procedures.
- Support the Customer Care Team on ad hoc initiatives and projects.
- Work to achieve agreed annual goals in line with the performance management process.
- Work closely with line manager to maximise own strengths, improve weaknesses and support own career development.
- Complete mandatory, technical and on the job training as required to enhance skills and develop knowledge,
- Operate in line with all policies and procedures.
- Ensure all data protection and privacy legislation is adhered too.
- Demonstrate Company Values and contributes to a positive culture
**Person Specification**:
- Relevant experience of working in a Customer Care environment.
- A professional telephone manner and an exemplary level of customer service.
- Ability to communicate clearly verbally and in writing.
- Strong listening skills.
- Excellent time management and organisational skills.
- Strong attention to detail.
- Ability to collaborate within and across teams.
- A quick learner and enthusiastic about their own development.
- A high level of computer literacy and the ability to work in a Microsoft Office environment.
- Creative thinking and ability to use their own initiative.
**What you will receive in return**:
- Competitive Salary between £19,000 - £20,000
- Private Medical Insurance
- Pension
- Life Assurance
- Bike to work scheme
- The opportunity to grow and develop with a reputable organisation
-
Customer Advisor
7 months ago
Nottingham, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s...
-
Ho - Customer Service Advisor
7 months ago
Nottingham, United Kingdom Quality Service Recruitment Full timeFancy a job where you can make a real difference to the team’s success through developing and growing your client base? Do you want to work in an environment which champions personal support and progression? Look no further than joining our successful Nottingham based team in as a Customer Service Advisor. No previous Recruitment experience is required,...
-
Customer Service Advisor
3 days ago
Nottingham, United Kingdom Future Engineering Recruitment Ltd Full time**Customer Service Advisor** **Nottingham** **£20,000 - £21,000 Basic + Good Working Environment + Stability + Security + Healthcare + Pension + Great Package** Are you a customer service advisor with experience working in a technical environment looking to work for a company that can offer you job security and where you are valued? Work for an industry...
-
Customer Service Advisor
7 months ago
Nottingham, United Kingdom HireGiant Full timeHere at HireGiant we are currently recruiting for a Customer Service Advisor for a busy client based in the Gunthorpe area. **The Customer Service Advisor Role will include**: - Meeting & Greeting customers and clients to the site. - Answering the telephone in a kind and friendly manner - General housekeeping of the front desk - Managing paperwork and...
-
Customer Service Advisor
4 days ago
Nottingham, United Kingdom Naylor George Recruitment Full timeCustomer Service Advisor £23,000 Fantastic opportunity for enthusiastic customer service advisor, with proven customer service experience, gained ideally within the IT industry or similar sector, to join well established organisation delivering IT channel services globally. As one of their team of Customer Service Advisors will be part of their first line...
-
Customer Service Advisor
7 months ago
Nottingham, United Kingdom Elizabeth Michael Associates Full time**Customer Service Advisor** **£23,000 per annum OTE £25,000** **NG8, Bilborough, Full Time, Permanent** Our client, a leading specialist in their field are recruiting a customer service advisor. The Customer Service Advisors are part of the first line customer support team that puts the customer at the heart of everything they do, delivering a world...
-
Customer Service Advisor
18 hours ago
Nottingham, United Kingdom Cherry Professional Limited Full time**Customer Service Advisor | Nottingham | £23,000-£26,000**Are you focused on providing excellent Customer Service both to inbound and outbound customers? Job Title**: Customer Service Advisor** Location**: Nottingham City Centre** **Salary**: £23,000 - £26,000 The finer elements of the job description: - Outbound calls to customers - Dealing with...
-
Customer Service Advisor
16 hours ago
Nottingham, United Kingdom Pertemps Network Group Full timeBased at East Midlands Airport (DE74 2SA), this Customer Service Advisor vacancy is an Airport Security Operative based role, in which you will be required to perform airport passenger screening duties on airport employees and passengers at security control point We are looking for passionate people who can provide the very best in Customer Service. For...
-
Customer Services Advisor
4 days ago
Nottingham, United Kingdom Connells Group Full timeWe’re looking for a highly motivated** **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Nottingham.** As a Customer Service Advisor you will provide** **property management** **and **tenancy administration support services** **to branches, landlords and tenants. We offer a clear, defined career path,...
-
Customer Service Advisor
7 months ago
Nottingham, United Kingdom NXGEN Full timeNxGen Recruit are currently working with an established organisation who are looking to recruit a Customer Service Advisor on a permanent basis. This role is well suited to someone who enjoys speaking with customers and providing excellent customer service. You will be confident speaking with customers, logging information, investigating queries and...
-
Customer Service Advisor
4 hours ago
Nottingham, United Kingdom Pertemps Leicester Full time**Customer Service Advisor** Location: Nottingham **Salary**: £19,760 **The Company** My client who offers secure self-storage units for personal and business accounts is hiring for a customer service advisor. **Shift patterns for this role**: Shifts between the hours of 8am-6pm. **Employees are required to work one weekend in 3 weeks.(You will get two...
-
Customer Service Advisor
6 days ago
Nottingham, United Kingdom Cherry Professional Limited Full time**Customer Service Advisor - Temporary to Permanent-- £10.09 per hour** Cherry Professional are recruiting for a** Customer Service Advisor** for a vibrant, client based in Nottingham. This is an exciting opportunity to join a dynamic Customer Service team who are growing due to business requirements **Responsibilities**: Be able to investigate and solve...
-
Customer Service Advisor
7 months ago
Nottingham, United Kingdom Enva Full time**Location**: Nottingham (Colwick), England **Customer Service Advisor** Location Nottingham (Colwick) Department National Job Type Full time Contract Type Permanent **Customer Service Advisor** We are looking to recruit, a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday, 08:00am - 17:00pm. **The...
-
Customer Service Advisor
2 days ago
Nottingham, United Kingdom Machine Mart Full time**About the role** We have an exciting opportunity for a Customer Service Advisor to join our dedicated Customer Service team based within our Head Office Working closely within the Aftersales Department, your duties as Customer Service Advisor will include: - Maintaining accurate and concise records - Creation of job cards - Liaising with colleagues on a...
-
Customer Service Advisor
18 hours ago
Nottingham, United Kingdom Machine Mart Full time**About The Role** We have an exciting opportunity for a Customer Service Advisor to join our dedicated Customer Service team based within our Head Office Working closely within the Aftersales Department, your duties as Customer Service Advisor will include: - Maintaining accurate and concise records - Creation of job cards - Liaising with colleagues on a...
-
Customer Service Advisor
3 days ago
Nottingham, United Kingdom Machine Mart Full time**About The Role** We have an exciting opportunity for a Customer Service Advisor to join our dedicated Customer Service team based within our Head Office Working closely within the Aftersales Department, your duties as Customer Service Advisor will include: - Maintaining accurate and concise records - Creation of job cards - Liaising with colleagues on a...
-
Customer Service Advisor
2 weeks ago
Nottingham, Nottingham, United Kingdom VF CORPORATION Full timeAbout the RoleWe are seeking an exceptional Customer Care Advisor to join our dynamic eCommerce team in Nottingham. As a key contact for customers, you will deliver outstanding service via email, telephone, and online chat, providing personalized responses and exceeding customer expectations.As a Customer Care Advisor, your primary responsibility will be to...
-
Customer Service Advisor
7 months ago
Nottingham, United Kingdom Astute Recruitment Full time**Job Brief**: A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team. As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information and resolve any emerging problems with accuracy and efficiency. **Duties Include**: -...
-
Customer Service Advisor
16 hours ago
Nottingham, United Kingdom Cherry Professional Limited Full time**Customer Service Advisor - Temporary to Permanent-- £10.09 per hour** Cherry Professional are recruiting for a** Customer Service Advisor** for a vibrant, client based in Nottingham. This is an exciting opportunity to join a dynamic Customer Service team who are growing due to business requirements **Responsibilities**: Be able to investigate and solve...
-
Customer Service Advisor
7 months ago
Nottingham, United Kingdom Machine Mart Full timeWe have an exciting opportunity for a Customer Service Advisor to join our dedicated Customer Service team based within our Head Office Working closely within the Aftersales Department, your duties as Customer Service Advisor will include: - Maintaining accurate and concise records - Creation of job cards - Liaising with colleagues on a regular basis -...