Customer Service Advisor

4 weeks ago

Smethwick, United Kingdom Air Liquide UK Full time

Delivering Gas Solutions To The British Industry.

Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive range of cylinder gases to suit the needs of industry from stock. All of our cylinder gases are available in a variety of sizes, ranging from small portable cylinders through to high capacity cylinder packs.

For over 60 years we have provided the best industrial gas supply and service, we continue to strive to exceed our customer’s expectations every day.

We pride ourselves on offering a responsive, high quality and local service.

**The Role**

As an Internal Sales / Warehouse / Driver, you will be responsible for internal sales, warehouse management, and product deliveries. You will handle customer inquiries, overseeing inventory, and ensuring safe and timely transportation of goods.

**How will you CONTRIBUTE and GROW?**
- Take and process sales orders from customers
- Deliver goods to customers
- Process and record goods in accurately
- Store and organise warehouse stock and arrange in store merchandise
- Be responsible for effecting an efficient and satisfactory delivery service to internal (branch) customers and external customers
- Maintain the branch price file, office catalogue library and product literature
- Promote and actively ensure the cleanliness and tidiness of the office, stores and trade counter
- Goods purchasing under the direction of the Branch Manager
- Process cash and card payments over the counter securely and responsibly
- Take initiative by informing regular customers of new products or services and price changes
- Listen to and resolve customers' complaints regarding products or services
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Be instrumental in accurate and timely stock counts
- Answer telephones to provide information and receive orders
- Provide information about items, such as availability, operation or description

**Are you a MATCH?**
- A full, clean UK driving licence - including a valid forklift licence (training can be given)
- Previous experience within a warehouse role
- Demonstrated ability of working within a fast paced environment, maintaining high levels of customer service
- Knowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be given
- A working knowledge of the health and safety requirements of the HASAW Act
- Knowledge of ISO9002 is desirable but not essential as training will be given

**Our Differences make our Performance**

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person

  • Customer Service Advisor

    4 weeks ago

    Smethwick, United Kingdom Walters People Full time

    Job Title: Customer Service Advisor Location: Smethwick Salary: £23,000 Permanent, on site The Role: Customer Service Advisor experience. What you will be doing: - Handles requests from customers in a local site/depot or branch environment. - Includes new account and pricing set up, issuing quotations, order entry, queries and internal communication...

  • Customer Service Advisor

    1 month ago

    Smethwick, United Kingdom Swanstaff Recruitment Ltd Full time

    Are you an experienced Customer Service Advisor looking for a new opportunity in the Smethwick area? Swanstaff Recruitment is currently looking for a Customer Service Advisor to join a well-established Engineering Supplies business! **Salary**: £22,000 per annum Job Title: Customer Service Advisor Hours: 9am-5pm Location: Smethwick **Duties**: - Provide...

  • Customer Service Advisor

    1 month ago

    Smethwick, United Kingdom Venn Group Full time

    **Customer Service Advisor** **Start Date**: March 2024 (ASAP) **Rate**:£14.59 per hour PAYE (Inclusive of holiday pay) **Hours**: 37 Hours per week **Location**: Smethwick, West Midlands **Hybrid working** An opportunity has arisen for two Customer Service Advisor’s to join our client’s Adult Social Care Enquiry Team on a temporary basis. These...

  • Customer Service Advisor

    2 weeks ago

    Smethwick, United Kingdom Office Angels Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? Our client, a leading company in the UK Direct Business, is seeking a talented Customer Service Advisor to join their dynamic team in Smethwick.JOB TITLE: Customer Service AdvisorHOURS: 8AM - 4:30PM or 09:00 -...

  • Customer Service Advisor

    1 month ago

    Smethwick, United Kingdom Air Liquide UK Full time

    **Customer Service Advisor** **Job Reference**: R10029318 **Job Title**:Customer Service Advisor **Location**:Smethwick **Hours of work**:Monday - Friday 8am - 5pm (on site) **The Role** We are looking for an experienced Customer Service Advisor to join us at Energas to be a key team player responsible for all of our customers needs and to deliver...

  • Customer Service Advisor

    1 week ago

    Smethwick, Sandwell, United Kingdom Office Angels, UK Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? Our client, a leading company in the UK Direct Business, is seeking a talented Customer Service Advisor to join their dynamic team in Smethwick.JOB TITLE: Customer Service AdvisorHOURS: 8AM - 4:30PM or 09:00 -...

  • Customer Service Advisor

    1 month ago

    Smethwick, United Kingdom Digby Morgan Full time

    summary - _ smethwick, west midlands_ - _ £21,000 - £23,000 per year_ - _ permanent_- specialism - customer services- sub specialism - customer service- reference number - PR-1200717 - job details I am currently seeking a Customer Service Advisor for a leading service provider of Industrial Gases, LPG and equipment to a variety of industry sectors in the...

  • Customer Service Advisor

    1 month ago

    Smethwick, United Kingdom Adecco Full time

    **Customer Service Advisors Wanted** **Based in Smethwick** **Homeworking also Available** **37.5 hours** **£11.00ph** **M-F 8am - 4pm / M-F 10.30am - 6.30pm** **NO WEEKENDS** **Role Summary**: - Acting as the first point of contact to customers - Managing incoming telephone calls/queries - Managing outgoing telephone calls/queries where necessary -...

  • Service Advisor

    1 month ago

    Smethwick, United Kingdom Sprint Recruitment Full time

    **SERVICE ADVISOR** **Location of Service Advisor / Aftersales Advisor / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator / Automotive Service Advisor / Vehicle Scheduler**:Birmingham / Smethwick **Salary of the Service Advisor / Aftersales Advisor / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator / Automotive...

  • Senior Customer Relationship Advisor

    1 month ago

    Smethwick, United Kingdom Page Personnel Secretarial & Business Support Full time

    As Senior Customer Relationship Advisor, you will be responsible for 800 customers, managing the day-to-day running of the Accounts with the specialist Account Managers. **Client Details** An international, B2B, multi-service provider based in Smethwick. **Description** As Senior Customer Relationship Advisor, you will be responsible for the...

  • Customer Service Advisor

    1 month ago

    Smethwick, United Kingdom Major Recruitment Full time

    Major Recruitment Oldbury are delighted to be recruiting for a sandwell public sector organisation in the Smethwick area, who are seeking a Customer Service Advisor to start immediately. The role will be to the end of March 2023, potentially longer. Thehours of work will be Monday to Thursday 9am to 5.30pm and Friday 9am to 5pm. **_Please note this role...

  • Customer Sales Advisor

    2 weeks ago

    Smethwick, United Kingdom Reed Full time

    Customer Sales Advisor Are you a proactive and customer-focused individual with experience in customer service? We are working with our client who are looking for a dedicated Customer Sales Advisor to join their team. As a Customer Sales Advisor, you will play a crucial role in ensuring excellent customer experiences and driving sales growth....

  • Service advisor

    2 weeks ago

    Smethwick, United Kingdom Reed Full time

    Service Advisor If you’re adaptable, detail-oriented, and passionate about delivering exceptional service, this might be the role for you! We’re currently working with our client who are looking for a customer-focused Service Advisor to join their team. Your responsibilities will include liaising with other departments, managing sales orders, and...

  • Parts Advisor

    4 weeks ago

    Smethwick, United Kingdom People Professional HR and Recruitment Service Limited Full time

    Our client is currently seeking an experienced Factor Sales Advisor and Parts Advisor to join their fast-paced telephone sales team at an established automotive company. This sales role will be within the UK and European motor factor sales market. This role is the front-line liaison between the customer and the internal departments to ensure that the...

  • Customer Service/office Admin

    4 days ago

    Smethwick, United Kingdom gap personnel Full time

    Are you an experienced Customer Service Advisor looking for an exciting new career opportunity? gap personnel are currently recruiting for an experienced Customer Service Advisor for our client based in Smethwick, Birmingham on a Temp to Perm basis Role includes: - Manage large amounts of incoming phone calls - Identify and assess customers’ needs to...

  • Customer Service Advisor

    1 month ago

    Smethwick, United Kingdom Major Recruitment Oldbury Full time

    Major Recruitment Oldbury are delighted to be recruiting for a Customer Service Adviser for a public sector organisation in the Smethwick area. Hours of work are Monday to Thursday 9am to 5.30pm and a 5pm finish on Fridays. You will deliver an enhanced customer experience that promotes well being to local people and their local communities. You will enable...

  • Customer Sales Advisor

    2 months ago

    Smethwick, United Kingdom Industrial Recruitment Solutions Ltd Full time

    Industrial Recruitment Solutions Ltd (IRS) are urgently recruiting for **Customer Sales Advisor** join their clients in **Smethwick**. **Duties include but are not limited to**: - Deal with customer queries efficiently and effectively or escalate where necessary. - Input customer orders and raise delivery notes to ensure on-time order delivery. - Arrange...

  • Sales Advisor

    3 days ago

    Smethwick, United Kingdom Recruit4staff (Wrexham) Ltd Full time

    Recruit4staff are proud to be representing their client in their search for a **Sales Advisor** to work in their leading facility in **Smethwick.** **For the successful Sales Advisor our client is offering**: - Annual salary up to £23,000 per annum (D.O.E) - Monday - Thursday 8am-5:30pm, Fridays 8am-5pm - Permanent position - 29 days holiday **The role -...

  • Parts Advisor

    7 days ago

    Smethwick, United Kingdom A to Z Autoparts ltd Full time

    **A to Z Autoparts (Midlands) LTD** We are looking for a sales advisor who has previous experience in the Motor Factors industry. **The Company** A to Z Auto Parts is a leading distributor of quality automotive parts and accessories based in **Birmingham**. We stock more than 50,000 part numbers featuring some of the best-known brands in the industry. Our...

  • Parts Advisor

    3 days ago

    Smethwick, United Kingdom A to Z Autoparts ltd Full time

    **A to Z Autoparts (Midlands) LTD** We are looking for a sales advisor who has previous experience in the Motor Factors industry. **The Company** A to Z Auto Parts is a leading distributor of quality automotive parts and accessories based in **Birmingham**. We stock more than 50,000 part numbers featuring some of the best-known brands in the industry. Our...