IT Support Engineer

2 weeks ago


Manchester, United Kingdom Xact Placements Limited Full time

Are you looking for a new exciting opportunity working as an IT Support Engineer to be based in Manchester?

Main Duties of the Role
- Ensure that all I.T. issues are responded to with a ticket and that response/completion times are monitored and meet internal agreed timescales.
- Ensure that we are fully compliant with all I.T. licensing requirements
- Managing all operating systems and end-user software
- Managing all security solutions including firewall, anti-virus, and intrusion detection systems.
- Keeping an updated inventory of all company hardware, software and peripherals and sourcing replacement equipment, products, and services at competitive prices.
- Ensure that all end user accounts, permissions and access rights are administered and maintained correctly.
- Produce and update user guides and summaries for the internal I.T department use and as training guides

Your Skills and Experience
- 5+ years in an IT Support position
- Extensive experience of Microsoft Server based Networks, incorporating Active Directory, DHCP, DNS, Group Policy Management, Print Management, WSUS, Exchange Administration.
- Knowledge of Microsoft Office 365, Sharepoint, Onedrive
- VMWare/Azure knowledge
- Experience of installation and repair of hardware and software
- Experience of Microsoft Visual Basic Applications, PowerShell scripting plus any other relevant coding experience.
- Excellent communication skills both written and verbal

Salary
- £25,000-£28,000 per annum, depending on experience



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