Invoicing and Warranty Administrator

6 months ago


Witham, United Kingdom TruckEast Ltd Full time

The Invoicing and Warranty Administrator’s role within the business at TruckEast is to keep a constant flow of all administrative duties across the depot and maintain a high standard of invoicing to our customers.

Working hours: Monday to Friday, 8:00-17:30, with a 1-hour unpaid break per shift and alternate Saturdays 8:00-12:00.

Essential duties and responsibilities
- To perform this role successfully, an individual must be able to assist and then after an allotted training period perform each essential duty satisfactorily._
- Day to day invoicing for Depot, to include Warranty, Retail, Contract work and any other types of Invoicing using customer portals.
- Along with your colleagues, ensuring month-end Work in Progress levels are within agreed targets.
- Assisting with the daily running and administration of the Depot
- Time loading and workshop wages.
- Occasional service reception cover
- MOT Bookings
- Sublet Order No’s
- General duties relevant to the smooth and efficient operation of the department as determined by your manager
- Filing of paperwork as required
- Admin support with R2C
- Ensure a steady and realistic flow of available work through the workshop
- Always perform a high standard of invoicing
- Any other duties relevant to the smooth and efficient operation of the department as determined by your manager
- To perform this role successfully, an individual must meet the minimum qualifications. The requirements listed below are representative of the knowledge, skill and/or ability required._

**Education and/or Experience**
- Minimum of GCSE level (or equivalent) qualification in Mathematics and English
- Administrative experience
- Knowledge of Kerridge / Keyloop dealer management system an advantage.

**Essential Knowledge, Skills and Abilities**
- Current driving licence
- Ability to work within a team
- Ability to work within guidelines and to deadlines
- Excellent written and oral communication skills
- Excellent customer service skills
- Detail orientated
- High level of computer literacy
- Excellent organisation and analytical skills
- Good understanding of the business environment in the customer interface
- Possess excellent accuracy and numeracy skills

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Quarterly bonus

Ability to commute/relocate:

- Witham, Essex: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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