Workplace Co-ordinator

3 months ago

London, United Kingdom Peabody Full time

Salary
** Circa £30,400**

Location
** London**

Contract type
** Permanent**

Weekly hours
** Monday-Friday 08:30-17:00**

We have a great opportunity for a Workplace Coordinator to join the team on a permanent basis at our Ealing Gateway office.

**What you'll need**:

- Experience in a customer facing role delivering excellent customer service.
- A full UK driving licence.
- To be willing and able to travel to other offices at short notice.
- Experience using Microsoft Office.
- Administrative experience.

If this sounds like you, this role might be perfect for you

**A bit about the role**:
As a key member of the Workplace Team, you will need to be extremely flexible, with a passion for delivering exceptional customer service, a keen eye for detail and a willingness to turn your hand to a wide range of tasks, in order to ensure a safe, comfortable and professional environment for visitors, customers and colleagues alike. Flexibility in this role includes a willingness to travel regularly to other workplaces within the organisation.

Some of the key results for the role include:
**Front of House**
- Greet all visitors in a professional and warm manner.
- Solve or delegate customer queries, take payments, programme. and issue entrance fobs and access passes.
- CCTV management & courier management.
- Record visitor numbers and details, documents and payments received, incoming and outgoing keys and fobs.

**Administration**
- Administer various Workplace inboxes, responding to a wide range of requests promptly and efficiently.
- Administer the Electronic Document Management (Scanning) system in a timely and confidential manner, adhering to agreed turnaround times and setting expectations with colleagues.
- Maintain a close working relationship with contractor accounts allocated to you, managing supplies of goods and services through use of the electronic procurement system, and processing subsequent invoices.
- Process archiving requests, ensuring GDPR compliance and adhering to Peabody’s retention schedule.
- Post room duties (incoming and outgoing), always maintaining confidentiality.
- Maintain parking database and related requests.
- Manage meeting room bookings.

**Facilities Management**
- Carry out Health & Safety inspections and keep records of actions.
- Fire Marshal duties.
- Daily cleaning and condition checks of boardroom and meeting rooms.
- Ensure supplies of stationery and other consumables are maintained and ordered regularly.
- Liaise regularly with cleaning and maintenance contractors.
- Deliver post, parcels, and other items throughout the workplace.
- Assist with room set ups/set downs, ensuring Peabody’s Manual Handling policy is always adhered to.
- Assist with other FM tasks in the absence of the Workplace Operative, some of which may be manual and possibly dirty tasks.

This role will require a Standard DBS check and a full UK driver’s licence.

Please note if you have a full UK manual driving licence a manual pool car is available. If your licence is automatic, you'll need to have your own vehicle.

**A bit about us**:
160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK.

The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers.

Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach.

We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient.

We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.

**Here's just a few of the benefits for working at Peabody**:

- Flexible and hybrid working (depending on the role)
- Up to 30 days’ annual holiday plus bank holidays
- Competitive salaries that are benchmarked regularly against current market rates
- Two additional paid volunteering days each year
- Family friendly policies
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal
- 4 x Life Assurance
- Up to 10% pension contribution matched 1:1

**Are you ready to apply?**

**PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

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