Data Entry

**About the Role**:
Lister Medical Centre has an opportunity for a Data Entry & Records Administrator to join our busy practice support team, on a
** **full-time basis - 37.5 hours
** **per week, Monday to Fridays 8.30am to 4.30pm.

The main responsibilities of the role include:

- Responsible for organising, collecting and distributing all internal and external, incoming and outgoing mail.
- Open and date stamp all relevant incoming mail.
- Collect baskets from reception and distribute contents as appropriate
- Distribute all mail (brochures, circulars etc) and repeat prescriptions to Clinical staff.
- Collect ad-hoc paperwork from reception and distribute
- Scan, index and workflow both paper and electronic incoming mail, ensuring coding is added, using formulary (Systmone) and following appropriate protocols, currently EZ DOC
- Scanning and data entry of other paper documents, using formulary.
- Send out maternity check letters to new mothers on receipt of Maternity discharge letters, contacting patient to verify contact details as required
- Be responsible for the secure management of paper-flows through the scanning room and safe disposal when complete
- Being responsible for franking post. Documenting recorded delivery items as required as cover.
- Ensure all post is taken to Post Office each day.
- To carry out summarising of incoming notes for new and returning patients in a timely manner; working to the scanning protocol as agreed.
- Monitor effectiveness of the system and report any problems or variations required.
- Ensure correspondence, reports, results, etc are filed in correct order.
- Data entry and read coding of relevant patient information and medical data into the clinical system;
- Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary;
- Photocopying documents as required;
- Actioning tasks set by clinicians and the practice manager;

Any Other Delegated Duties Considered Appropriate to the Post deemed reasonable by any Partner or Practice Management Team

Please Note: This role may close early if sufficient applicants are received
- Experienced medical administrators, with excellent IT and typing skills
- Has a good standard of general education with a minimum GCSE Grade C in English and Maths, or equivalent.
- Experience of patient and customer facing roles.
- Knowledge of implementing a range of administrative procedure
- Knowledge of a range of IT systems
- Awareness of Data Protection and confidentiality issues.
- Ability to investigate complex patient queries and anomalies when required.
- Ability to monitor and process accurate patient data.
- Commitment to equalities and the promotion of diversity in all aspects of working.
- Being open to innovative thinking and assist in developing new ways of working/systems as required
- Adaptable and friendly, with strong administration, time management and organisational skills;
- Excellent communicators able to work in a confidential and discreet manner;
- Able to "think on their feet" in a busy working environment;
- Able to multi-task, work hard and maintain a high level of attention to detail, when under pressure;
- Able to work as part of a multi-disciplinary team, as well as comfortable working independently.
- To adhere to the Practice core values and to ensure patients, colleagues and other partners are treated with dignity and respect
- To display compassion and empathy for patients putting them at the centre of their care

**About Us**:
We are a friendly, supportive, democratic, well organised and enthusiastic GMS Practice, dedicated to providing traditional family orientated General Practice based at a new purpose built single site health centre in Harlow.

We currently have approx 20,000 patients, 5 Partners, 2 Salaried GP’s, a large nursing support team and a vast array of administrative staff. We are a Training Practice and also Teaching Practice for Cambridge and Barts students. We are also a Research Practice.

We are consistent high achievement in all QOF and Enhanced Services areas with an

Innovative team structure with individual patient lists (around 2,500 per FTE GP)

We operate the SystmOne computer system. We are active members of local GP federation and CCG.

Lister Medical Centre has easy access to M11/M25, close to London and Stansted and attractive Essex and Hertfordshire countryside, excellent schools

Some of the benefits on working for us are:

- NHS Pension Scheme- The NHS Pension Scheme is a defined benefits scheme- Health service discounts
- Annual Leave: minimum 25 days FTE, plus bank holiday allowance