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Sales Administrator

4 months ago


London, United Kingdom Bike Alert Full time

We have a new opportunity for a **Sales Administrator / Order Processor **to join the team based in **Crayford, Kent**. You will join us on a **full time, permanent** basis working 37.5 hours a week 9am -5.30pm, and you will receive a competitive salary of £22,000 to £24,000 per annum, depending on skills and experience. Other benefits include 25 days annual leave; a company pension scheme and a discretionary Christmas bonus

Here at Bike Alert, we are a multi-national aftermarket motorcycle parts manufacturer and distributor and international market brand leader.

**The Sales Administrator / Order Processor role**:
You will be providing a pro-active and efficient sales administration service to a portfolio of UK and Overseas Customers in a fast-paced customer focused environment. You will serve as a point of contact for customers with queries about products, orders, organising collections and deliveries.

**Main Responsibilities of our Sales Administrator / Order Processor include**:

- Liaising with customers regarding order status and stock availability
- Processing a high volume of customer orders and sending order acknowledgments and confirmations
- Generating relevant picking and packing documentation for orders
- Arranging with transport companies to book and transport UK and Export Deliveries
- Liaising with transport companies in preparation for commercial invoices, shipping forms and documents for export shipments
- Recording and updating all relevant information (shipping details, special pricing and contacts)
- Developing good product knowledge and staying up to date with new product arrivals and features.

**Experience and skills required as our Sales Administrator / Order Processor**
- Strong verbal and written communication skills
- A good understanding of ERP systems, MS Excel, MS Word
- Detailed oriented and ability to follow processes and procedures
- Ability to work well under pressure and prioritise workload
- Proven experience in an order processing environment
- Customer service skills and experience

**Desirable**
- Knowledge of motorcycle parts and / or similar parts background

If you have the skills and experience required to become our **Sales Administrator / Order Processor**, then please click '**apply**' now We'd love to hear from you.