Educational Travel Advisor

7 months ago


Blackpool, United Kingdom NST Travel Group Full time

**Educational Travel Advisor (Sales)**
- **Location**: Discovery House, Blackpool, Lancashire.
- **Salary**: £21,498.75 - OTE up £25,000 uncapped commission
- **Hours of work**:37.5 hours per week - Monday - Friday - one hour lunch

NST Travel Group, part of the PGL GROUP, are specialists in delivering unforgettable educational trips for schools and students - taking them on enriching adventures all across the globe

We are currently looking for Educational Travel Advisor’s to join our team

**THE ROLE**

We are actively recruiting for individuals who are passionate about meeting and exceeding sales targets and delivering excellence in customer service.

This is an exciting opportunity for anyone looking to develop a great future in educational travel and be part of a winning team of dedicated travel professionals.

**Reporting to our NST Sales Manager, your responsibilities will include but not limited to**:

- Coordinate all aspects of a tour. This means liaising with support departments to ensure accommodation, transport and visits are booked to match the customer’s needs.
- Achieve individual and team targets set within your selling location/Geographical portfolio
- Deliver growth of enquiries, bookings, revenue and profit by securing business in a competitive market.
- Develop customer loyalty through excellent relationship building and therefore delivering an exceptional customer experience.

**IS THIS YOU?**

To be considered for the role, the following skills and experience are essential:

- Some experience of working to targets, with a track record of target achievement
- Experience of building and maintain positive relationships with customers / suppliers
- Experience of effectively managing and prioritising workloads autonomously using time management and organisational skills
- IT Literate with knowledge and experience of using MS products (Word, Excel, Outlook)
- Excellent verbal communication and listening skills
- Strong accuracy and attention to detail with excellent written communication skills

**What We Offer..**
- A generous benefits package including birthday leave, pension with life assurance.
- A huge range of employee rewards, discounts and perks for hundreds of retailers as part of our rewards gateway scheme, and free/discounted PGL holidays.
- Health and wellbeing support through our Employee Assistance Programme, mobile app, health cashback plan and financial wellbeing platform.
- Enhanced Family friendly policies
- 20 days holiday rising to 25 days holiday after 1 years’ service plus bank holidays Further annual leave increases with length of service and purchase if you need it
- Office Closure over Christmas and No weekend working
- Flexible working opportunities

**We are committed to Equality, Diversity and Inclusivity...**

We are committed to creating work environments free from discrimination, and bias, and filled with opportunities for all.

**Job Types**: Full-time, Permanent

**Salary**: From £21,498.75 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Free or subsidised travel
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Blackpool, FY4 5LW: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)

Work Location: In person


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