Call Centre Customer Service
4 weeks ago
Job Title: Call Centre Customer Service Representative
Location: London, United Kingdom
**Salary**: Competitive
Key Responsibilities:
- Providing accurate information to customers and resolving their queries efficiently
- Updating customer records and ensuring all information is accurate and up-to-date
- Escalating complex issues to senior staff members as required
- Achieving set targets and objectives as part of a team
- Continuously improving customer service standards and procedures
Key Requirements:
- Previous experience in a call centre or customer service role is desirable but not essential
- Excellent communication skills, both written and verbal
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and accuracy
- Good computer skills and ability to learn new software quickly
- Flexibility to work a variety of shifts including evenings and weekends
We offer a competitive salary, excellent training, and career development opportunities. If you are passionate about providing exceptional customer service and want to be part of a dynamic team, please submit your CV.
**Salary**: £24,250.00-£25,250.00 per year
**Benefits**:
- Company events
- Flexitime
- Free or subsidised travel
- Free parking
- On-site parking
- Referral programme
- Transport links
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Flextime
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