Call Centre Customer Service

4 weeks ago


London, United Kingdom Hire Group Full time

Job Title: Call Centre Customer Service Representative

Location: London, United Kingdom

**Salary**: Competitive

Key Responsibilities:

- Providing accurate information to customers and resolving their queries efficiently
- Updating customer records and ensuring all information is accurate and up-to-date
- Escalating complex issues to senior staff members as required
- Achieving set targets and objectives as part of a team
- Continuously improving customer service standards and procedures

Key Requirements:

- Previous experience in a call centre or customer service role is desirable but not essential
- Excellent communication skills, both written and verbal
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and accuracy
- Good computer skills and ability to learn new software quickly
- Flexibility to work a variety of shifts including evenings and weekends

We offer a competitive salary, excellent training, and career development opportunities. If you are passionate about providing exceptional customer service and want to be part of a dynamic team, please submit your CV.

**Salary**: £24,250.00-£25,250.00 per year

**Benefits**:

- Company events
- Flexitime
- Free or subsidised travel
- Free parking
- On-site parking
- Referral programme
- Transport links

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Flextime



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