Customer Service Leader
3 weeks ago
Location: Durham Teesside
Position: Full Time
**Salary**: Competitive Annual Salary
Benefits: Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts)
**Department Manager**
**Location **- Teeside Airport
**Pay **- competitive annual salary plus 12% Management Bonus
**Benefits** - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts)
**Contract **- 35 hours per week, full time, permanent
Working pattern - 5 days out of 7, between 0400-2300
**Department Managers at World Duty Free** have a very important role to play in our stores, inspiring and driving the team to deliver an exceptional customer service experience, through coaching leading and role modelling store standards.
**Your responsibilities** will be to:
- Lead, develop and motivate the team to achieve their sales targets in staff huddles
- Focus on delivering an exceptional customer service experience
- Role model the shop floor positively
- Work collaboratively with your peers, the team of Customer Service Leaders
- Maximise on your department / category performance
**What do you need, to be a Department Manager at World Duty Free?**
- Experience in successfully managing a team within a retail customer service and sales environment.
- Excellent interpersonal skills and able to articulate in clear manner in English to all levels of the organisation.
- Customer focused and able to engage and influence internal and external customers.
- Self-motivated, passionate, enthusiastic and an effective team member/ leader.
World Duty Free will provide a **full induction and comprehensive training**, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your **learning** and encourage your **growth** and career **development**.
In addition, your **benefits** will include:
- Company bonus scheme
- Employee Assistance programme - Confidential advice service to support our teams on a range of issues including, personal & financial - your wellbeing is important to us
- Discounts on products for our staff, family, and friends
- Travel discounts
- Free parking
- Pension scheme
- Healthcare
- Share this job:
-
Customer Service Leader
4 weeks ago
Teesside, United Kingdom World Duty Free Full timeLocation: Durham Teesside Position: Full Time **Salary**: Competitive Annual Salary Benefits: Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) **Department Manager** **Location **- Teeside...
-
Customer Service Representative
1 week ago
Teesside, United Kingdom AXA Full timeDescription:We're looking for positive, energetic, and professional Customer Service Representatives to join our constantly growing team in Teesside on a full time, permanent basis. You'll spend your time on the phone, talking to our customers and asking insightful questions to identify their needs. Our customers will be calling you when they need advice and...
-
Customer Service Representative
1 week ago
Teesside, United Kingdom Axa Full timeDescription:We're looking for positive, energetic, and professional Customer Service Representatives to join our ever-growing Home Team in Teesside on a full time, permanent basis. You'll spend your time on the phone, talking to our customers and asking insightful questions to identify their needs. Our customers will be calling you when they need advice and...
-
Motor Customer Service Representative
4 weeks ago
Teesside, United Kingdom AXA UK Full time**About the role**: We're looking for positive, energetic, and professional Customer Service Representatives to join our constantly growing team in Teesside on a full time, permanent basis. You'll spend your time on the phone, talking to our customers and asking insightful questions to identify their needs. Our customers will be calling you when they need...
-
Motor Customer Service Representative
3 weeks ago
Teesside, United Kingdom AXA UK Full time**About the role**: We're looking for positive, energetic, and professional Customer Service Representatives to join our constantly growing team in Teesside on a full time, permanent basis. You'll spend your time on the phone, talking to our customers and asking insightful questions to identify their needs. Our customers will be calling you when they need...
-
Customer Service Assistant
4 weeks ago
Teesside, United Kingdom Elizabeths Schoolwear Full time**Company Description** **Who We Are** Based in Wellington Square in Stockton High Street, Elizabeths Schoolwear have been helping students with their uniform requirements since 1990. We started as a family business created by ‘Mum & Dad’, Liz and Paul, and have continued to grow our Elizabeths family with daughter Lisa at the helm. At Elizabeths...
-
Customer Service Assistant
4 weeks ago
Teesside, United Kingdom Elizabeths Schoolwear Full time**Company Description** **Who We Are** Based in Wellington Square in Stockton High Street, Elizabeths Schoolwear have been helping students with their uniform requirements since 1990. We started as a family business created by ‘Mum & Dad’, Liz and Paul, and have continued to grow our Elizabeths family with daughter Lisa at the helm. At Elizabeths...
-
Customer Service Assistant
2 weeks ago
Teesside, United Kingdom Elizabeths Schoolwear Full time**Company Description** **Who We Are** Based in Wellington Square in Stockton High Street, Elizabeths Schoolwear have been helping students with their uniform requirements since 1990. We started as a family business created by ‘Mum & Dad’, Liz and Paul, and have continued to grow our Elizabeths family with daughter Lisa at the helm. At Elizabeths...
-
Customer Service Representative
4 weeks ago
Teesside, United Kingdom Axa Full time**Description**: We're looking for positive, energetic, and professional Customer Service Representatives to join our ever-growing Home Team in Teesside on a full time, permanent basis. You’ll spend your time on the phone, talking to our customers and asking insightful questions to identify their needs. Our customers will be calling you when they need...
-
Claims Team Leader
3 weeks ago
Teesside, United Kingdom Axa Full time**Description**: We have an exciting opportunity to join our growing Claims function in Teesside. We’re looking for a high performing Team Leader to join our new claims team in Retail Motor Claims. You’ll lead the teams performance and support their development to ensure they deliver a high quality claims service to our customers. You’ll also support...
-
Seasonal Customer Service Assistant
5 days ago
Teesside, United Kingdom World Duty Free Group Full time**Seasonal Customer Assistant - Customer Service Advisor** **Location **- Teesside Airport **Pay **- Competitive hourly rate **Contract **- 12-24 hours per week, part time, seasonal role to start in April or May and end in October 2024, working 3 or 4 set days - to be discussed at interview, hours between 0400-2300. **Customer Service advisors** have a...
-
Seasonal Customer Service Assistant
2 days ago
Teesside, United Kingdom World Duty Free Group Full time**Seasonal Customer Assistant - Customer Service Advisor** **Location **- Durham Teesside Airport **Pay **- competitive hourly rate **Contract **- 21 hours per week, part time, seasonal role June to October 2024 3 set days - Sunday, Monday and Tuesday - 0400-1100 **Customer Service advisors** have a very exciting role to play in our stores, building...
-
Seasonal Customer Service Assistant
4 weeks ago
Teesside, United Kingdom World Duty Free Full timeLocation: Durham Teesside Position: Part Time **Salary**: Competitive Hourly Rate **Seasonal Customer Assistant - Customer Service Advisor** **Location** - Teesside Airport **Pay **- competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) **Contract **- 15 hours per week, part time, seasonal...
-
Seasonal Customer Service Assistant
5 days ago
Teesside, United Kingdom World Duty Free Full timeLocation: Durham Teesside Position: Part Time **Salary**: Competitive Hourly Rate Benefits: Benefits - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) **Seasonal Customer Assistant - Customer...
-
Seasonal Customer Service Assistant
1 week ago
Teesside, United Kingdom World Duty Free Group Full timeSeasonal Customer Assistant - Customer Service AdvisorLocation - Durham Teesside AirportPay - competitive hourly rateContract - 21 hours per week, part time, seasonal role June to October 20243 set days - Sunday, Monday and Tuesday Customer Service advisors have a very exciting role to play in our stores, building rapport with our customers, providing them...
-
Flexible Customer Service Consultant
3 weeks ago
Teesside, United Kingdom Darlington Building Society Full timeAbout the role: Do you pride yourself in providing a first-class customer experience? Are you brilliant with people? And do you like to be part of a large team across multiple locations? Then this role is for you!!! We have the opportunity for you to join something special. We are looking for an individual to join our Flexible Customer Service Consultant...
-
Flexible Customer Service Consultant
3 weeks ago
Teesside, United Kingdom Darlington Building Society Full timeAbout the role: Do you pride yourself in providing a first-class customer experience? Are you brilliant with people? And do you like to be part of a large team across multiple locations? Then this role is for you!!! We have the opportunity for you to join something special. We are looking for an individual to join our Flexible Customer Service Consultant...
-
Team Leader
7 days ago
Teesside, United Kingdom Education and Services for People with Autism Full timeSalary**:29,113** Contract Type: Full Time Location: Teesside Hours: 37.5 **Job role**: **Team Leader** ESPA are looking to recruit a Team Leader to work across their Supported Living provision in Teesside. Applicants will need to be experienced in delivering services of excellence to adults with autism and complex needs. You must have a mature,...
-
Customer Claim Handler
1 week ago
Teesside, United Kingdom AXA Full timeDescription:It's exciting times for AXA here in Middleborough as we embark on creating a new team to support our Customers with their First Notification of Loss Motor Claims. We take pride in our work and our purpose is to make our customers lives easier therefore it's important that we get our customers claim right the first time and provide excellent...
-
Team Leader
4 weeks ago
Teesside, United Kingdom Education and Services for People with Autism Full timeSalary**:£23,540 per annum** Contract Type: Permanent Location: Teesside Hours: 37.5 hours **Job role**: **Location**: Teesside - exact location to be confirmed at interview depending on experience. Working week would be spent somewhere between the TS8 [Coulby Newham] and TS23 [Billingham] areas **Contract**:Full Time 37.5 hours per week **Annual...