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Receptionist - Marine North Berwick

3 months ago

North Berwick, United Kingdom Marine North Berwick Full time

**Job Ref**:SEG1874

**Branch**:Marine North Berwick

**Location**:Marine North Berwick, North Berwick

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Variable 5 days over 7

**Hours per week**:40

**Posted date**:08/04/2024

**Closing date**:10/05/2024

We are looking for a Receptionist to join a distinguished team of hospitality enthusiasts. Our goal is to create the greatest golf hotel experience in the world.

**What will I be doing?**
- Create outstanding guest experiences
- Ability to answer all general inquiries on the hotel and other golf related requests, entertainment, services, and tours in the surrounding areas
- Be able to perform a variety of guest requests and think creatively when called upon in order to establish a memorable experience for every guest and member.
- Answer all internal and external calls with the utmost speed and professionalism
- Maintain good relationships with all key contacts both inside and outside of the hotel.
- Actively participate in training and continuing professional development.

**What are we looking for?**
- Positive attitude and someone who makes our guests smile.
- Genuinely friendly and caring.
- Enjoys working as part of a team.
- Good communication and immaculate presentation
- Expert level attention to detail
- Proficient in IT
- High resilience and adaptability
- Hotel or customer facing experience advantageous.

**The Perks**
- Enrolment in pension from Day 1 for all eligible team members
- Meal on each shift in a dedicated team member restaurant
- Access to everyday discounts from high street retailers
- Discounted hotel room rates for you and your family (TC’s apply)
- Refer a Friend Scheme - just by putting a good word in for a friend you could earn some extra cash
- Incentive schemes (from January 2022)
- Access to participating in healthcare plans and insurance plans - just in case
- Positive team working environment
- Monthly published schedules
- Tailor made bespoke uniform

**Equal Opportunities**

We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA.

**Right to Work**

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

**About us**

With enviable views of the Firth of Forth and Bass Rock, Marine North Berwick rises from the East Lothian landscape to offer guests a quietly elegant escape.