Customer Service Advisor

3 weeks ago


West Byfleet, United Kingdom Howells Solutions Full time

**Repairs Planner/Customer Service Advisor - Social Housing Repairs & Maintenance
Based in West Byfleet
£25,000 - £26,000 per annum**

Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you

Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Customer Service Advisors Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, permanentposition with alternating shifts and occasional saturday shifts.

**Planner / Scheduler Responsibilities**:

- Managing calls
- Managing operatives diaries
- Planning repairs and maintenance requests to the relevant operative
- Ensure trade skill sets and location parameters are working effectively
- Liaising with operatives, tenants and the Client
- Document Control - Ensure worksheets are received and checked
- Work towards individual and client KPI's
- Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
- Tracking and monitoring to completion
- Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
- Organisation of external supply companies
- Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
- Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.

**Applications


  • Service Advisor

    4 weeks ago


    West Byfleet, United Kingdom Pybus Recruitment Full time

    **Customer Service Advisor - Byfleet** - Salary: Starting from £28,999 + Bonus + Excellent Company Benefits - Hours: Full-time, 45 hours per week, Monday to Friday with a half-day on Saturday (rotational basis) - Contract: Permanent We are currently seeking a dedicated Service Advisor who is committed to delivering outstanding customer service within our...


  • West Byfleet, United Kingdom Calex Automotive Recruitment Full time

    **Position Overview**: We are looking for a motivated individual to join Porsche Service Centre Brooklands as a Service Advisor Apprentice. This apprenticeship offers a unique opportunity to learn the ins and outs of customer service and vehicle maintenance coordination within the automotive industry. Under the guidance of experienced service advisors, the...


  • West Malling, United Kingdom Clearwater People Solutions Full time

    Are you a confident Customer Service Advisor looking for a new challenge? We are working closely with a growing charity based in the Kent area to help grow their team. This is a hybrid role (after probation) with office visits expected 3 days per week. The role is currently a 12M FTC with a view to go permanent after this time. **Key Responsibilities for...


  • Storrington, West Sussex, United Kingdom Clearwater People Solutions Full time

    A client, a prestigious automotive dealership, is looking to recruit a Customer Service Advisor. As a Customer Service Advisor, you will be the first port of call for any after-sales inquiries, complaints, and general calls that come into the automotive company. The Customer Service Advisor role will be based in Pulborough full-time. Some of the main...


  • West Yorkshire, United Kingdom Hamilton Woods Full time

    Customer Service Advisor Leeds / Home Working 3 months+ £12.00 PAYE + holiday Hamilton Woods Associates are currently recruiting for a Customer Service Advisor for a housing association in West Yorkshire. Home working is available, with travel to their Leeds office for training in the first week. Responsibilities of the Customer Service Advisor...


  • West Midlands, United Kingdom Venn Group Full time

    **Customer Service Advisor** **Start Date: ASAP** **Rate: £12.02 per hour (PAYE)** **Location: West Midlands - **_hybrid working_** **Hours: 37 Hours per week - 9am - 5.30pm Monday to Thursday and 9am - 5pm on Fridays** An opportunity has arisen for two Customer Service Advisor’s to join the Adult Social Care Enquiry Team on a temporary...


  • Coventry, West Midlands, United Kingdom The Job People Ltd Full time

    The Job People are looking for Customer Service Advisors to join a well established Manufacturing company in Coventry. If the following job requirements and experience match your skills, please ensure you apply promptly.Candidates are to have previous customer service experience, be willing and able to learn the inhouse computer systems / processes and...


  • West Hampstead, United Kingdom Kolt Recruitment Ltd Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre. Key Responsibilities: * Book vehicles in for repair and liaise with customers. * Organise the allocation of courtesy cars. * Administration. * Reporting. * Maintain good housekeeping. Key Requirements: * Have experience of working in a...


  • West Drayton, United Kingdom Careers Site Full time

    Transdev are seeking to appoint reliable and professional people to work in a busy and varied role where customer interaction and decision making are key. As a **Customer Service Advisor **you will need to proactive in delivering exceptional customer service to all passengers, drivers and Heathrow colleagues at all time whether working at Central Bus...


  • Rothwell, West Yorkshire, United Kingdom The Caraires Consultancy Full time

    Permanent Our client has an exciting opportunity to join the customer service team as a customer relations advisor. The central complaints department supports teams across the UK managing escalated complaints from first point contact through to resolution. The customer relations advisor will provide the highest level of customer care, service and...


  • Crawley, West Sussex, United Kingdom Jago Consultants Full time

    We are working with a Car Main Dealership in the Crawley area of West Sussex who are actively looking for a Customer Service Advisor to join there friendly team. No Automotive experience necessary. Strong Customer Service background essential! Job Role – Motor Vehicle Customer Service Advisor Salary – circa 22 – 24k plus bonus (approx 2-4k) Customer...


  • Byfleet, United Kingdom Andy Norman Associates Ltd Full time

    A great opportunity has arisen for an experienced Service Advisor at our clients Branded Main Franchised Dealership based in the Byfleet area. Previous experience as an Automotive Service Advisor is essential. You will manage the ‘Customers Journey’ throughout the day to the highest level. The OTE for this role is potentially in excess of £38,000...


  • Byfleet, United Kingdom Andy Norman Associates Ltd Full time

    A great opportunity has arisen for an experienced Service Advisor at our clients Branded Main Franchised Dealership based in the Byfleet area. Previous experience as an Automotive Service Advisor is essential. You will manage the ‘Customers Journey’ throughout the day to the highest level. The OTE for this role is potentially in excess of £38,000...


  • Byfleet, United Kingdom Andy Norman Associates Ltd Full time

    A great opportunity has arisen for an experienced Service Advisor at our clients Branded Main Franchised Dealership based in the Byfleet area. Previous experience as an Automotive Service Advisor is essential. You will manage the ‘Customers Journey’ throughout the day to the highest level. The OTE for this role is potentially in excess of £38,000...


  • Pulborough, West Sussex, United Kingdom Page Personnel Sales Full time

    About Our Client Our client is a well-established entity within the business services industry industry. With a team size of over 200 employees, they are a leading provider across the UK, maintaining an unwavering commitment to quality and customer satisfaction. Job Description Responsibilities for a Customer Service Advisor are: Handling customer...


  • Smethwick, West Midlands, United Kingdom Dmn Logistics Full time

    DMN Logistics, one of the UKs leading vehicle logistics companies, have a position within its customer service team for a Customer Service Advisor. The role will be focused on providing excellent customer service to our existing customer base and supporting with our day-to-day business requirements for our internal teams. The customer service team play an...


  • Wolverhampton, West Midlands, United Kingdom Euro Projects Recruitment Full time

    Customer Service Advisor Customer Service jobs or Internal Account Manager jobs Wolverhampton WV1 You need strong attention to detail (admin skills) + excellent customer service experience You will be seeking customer service jobs or account manager jobs or sales coordinator jobs in the Wolverhampton, Wednesfield, Walsall, Heath Town region Are you...


  • West Hoe, United Kingdom Active Staff Full time

    **Customer Advisor** **Plymouth** **£10.19ph** **Part time (Two weekly timetable)** **Wk1 Tue 9-5, Thu 9-5, Fri 10-3.30, Sat 10-1** **Wk2 Tue 9-5, Thu 9-5, Fri 9-5.30** **Do you have Excellent Customer Service experience developed in an office environment?** **Can you demonstrate good time management and prioritisation skills?** **Do you like to...


  • South West London, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for five Customer Service Advisor to work for a leading luxury brand. The role holders will provide world class customer service to prospective customers. £30,000 + Private Medical + Pension + Income Protection + Great Flexible...


  • Crawley, West Sussex, United Kingdom First Recruitment Services Full time

    Position: Customer Service Adviser Salary: £14.97 per hour Location: Crawley, West Sussex Hours: 40 hours per week. Mon – Fri Work type: Temporary – Maternity Cover We are currently seeking a Customer Service Advisor to join our client’s team on a temporary basis, providing maternity cover. As a Customer Service Advisor, you will be...