Admin Assistant

3 weeks ago


Exeter, United Kingdom Westbank Full time

Rate of pay: £22,010.56 FTE

Hours per week: 30-37

Location: Westbank, Exminster

Contract: Fixed term until 30/04/2025

Are you passionate about making a difference in people’s lives? Do you thrive in a supportive environment where teamwork and compassion are valued? We are seeking an Administrative Assistant to join our dedicated team in providing vital support to carers across the region.

Westbank are the provider of Carer’s Services for Devon County Council for Adult and Young Carers. Westbank is an award winning and leading provider of Carers Services in the UK.

As an Admin Assistant you will undertake a variety of administrative tasks, including back-office support for the staff working across the organisation. Your role will also involve liaising with Carers to assist them when they engage with our services.

**As an Admin Assistant you will**:

- Respond to all enquiries from carers, staff and professionals to Devon Carers.
- Input and maintain relevant databases.
- Lead on the day-to-day operations.

**The Person**:
We will be shortlisting on the following criteria, so please make reference as to how you meet these in your covering letter:

- Excellent communication and interpersonal skills
- Ability to organise and prioritise work effectively and use own initiative
- Positive and flexible approach
- Excellent administration and record-keeping skills with excellent attention to detail
- Good knowledge/understanding of carers and their issues - or health and social care services/provision
- Use of computer systems (CRM) and MS Office
- Right to work in the UK.

**The rewards**

As well as a competitive salary and enhanced annual leave allowance (33 days per year, inclusive of Bank Holidays), this is a rare opportunity to drive and develop a service that significantly impacts the lives of young carers across Devon and YOU will be making a difference, EVERY DAY

Rate of pay: £22,010.56 FTE

Hours per week: 30-37

Location: Westbank, Exminster

Contract: Fixed term until 30/04/2025

**To apply**
- What is an unpaid carer?
- Why is recording accuracy important?
- How do you ensure service user information stays confidential?

**Face-to-face interviews will be held: Thursday, 25th of April 2024**

**About Westbank**:
Westbank is an award-winning, Devon-based registered charity established in 1986 and became a company limited by guarantee in 2007. The organisation was originally set up to provide practical and emotional support to people in the villages along with west bank of the River Exe. The organisation now works with communities and individuals across Devon.

Devon Carers is a service delivered by Westbank, and is one of the largest and most successful carer’s services in the UK, providing information and support to over 27,000 unpaid carers of all ages. Devon Carers is the focus for the delivery of a number of services for carers of all ages across Devon, including peer support, hospital services and young carers.

**Job Types**: Full-time, Part-time, Fixed term contract
Contract length: 12 months

**Salary**: £22,010.56 per year

Expected hours: 30 - 37 per week

**Benefits**:

- Childcare
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Referral programme
- Sick pay

Ability to commute/relocate:

- Exeter: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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