Admin Assistant

6 days ago


Exeter, Devon, United Kingdom Michelmores LLP Full time

Role Purpose

  • Providing efficient and effective administrative support as part of the Firm's central Admin team
  • To assist the team and Firm in achieving its overall goals

Role Requirements & Responsibilities

Operational Excellence

  • Maintaining client records and updating new client enquiries for followup
  • Assisting with the preparation of client correspondence for postage
  • Assisting other team members with maintaining essential records
  • Assisting in the preparation of transaction/completion and other documents as required
  • Proactive in approach on followup tasks
  • Accurate record keeping and file maintenance
  • Photocopying, scanning, printing of documents
  • Assisting with the preparation of bundles, bibles and other documents
  • Maintain and order stationery supplies.

Service Excellence

  • Build and maintain effective relationships with team members and clients, and develop knowledge of the department's clients and their business
  • Strive to provide the highest levels of support to both internal and external clients
  • Cashiers run daily

Marketing, Sales and Communication

  • Respond to queries promptly and efficiently
  • Providing efficient and effective administrative support as part of the Firm's central Admin team
  • To assist the team and Firm in achieving its overall goals
  • Maintain effective and friendly communications with all other members of staff at all times
  • Actively contribute to team meetings
  • Use effective communication methods, both internally and externally, tailored to specific situations

Management and Leadership

  • Support other team members by sharing knowledge and ensuring own and others' skills are developed
  • Seek to develop and implement ideas for improving service delivery or ways of working within the team

Financial Management

  • Maintain an awareness of key financial targets and dates, and work to support those
  • Produce high quality work, first time, in order to support feeearning capacity across the firm

Experience & Qualifications Required

  • Good level of basic education including Grade C or above in Maths and English at GCSE (or equivalent)
  • Excellent telephone manner
  • Competent with Microsoft Office (Word, Excel, Outlook etc) and using data management systems
  • Previous experience in an administrative role and working in an office environment role is preferable
  • Experience of working under GDPR Regulatory compliance and file maintenance procedures is desirable

Special Skills & Personal Attributes

  • Excellent communication skills, both externally and internally
  • Ability to work within a team and to communicate with all levels across the Firm effectively
  • Effective problemsolving skills
  • Ability to work under pressure
  • Excellent organisational skills with a methodical approach towards workloads
  • Ability to work under own initiative

Disclaimer

Job Types:
Full-time, Fixed term contract

Benefits:

  • Company pension
  • Onsite parking
  • Private medical insurance
  • Referral programme
  • Wellness programme

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Performance bonus

Work Location:
One location
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