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Admin Assistant
6 days ago
Role Purpose
- Providing efficient and effective administrative support as part of the Firm's central Admin team
- To assist the team and Firm in achieving its overall goals
Role Requirements & Responsibilities
Operational Excellence
- Maintaining client records and updating new client enquiries for followup
- Assisting with the preparation of client correspondence for postage
- Assisting other team members with maintaining essential records
- Assisting in the preparation of transaction/completion and other documents as required
- Proactive in approach on followup tasks
- Accurate record keeping and file maintenance
- Photocopying, scanning, printing of documents
- Assisting with the preparation of bundles, bibles and other documents
- Maintain and order stationery supplies.
Service Excellence
- Build and maintain effective relationships with team members and clients, and develop knowledge of the department's clients and their business
- Strive to provide the highest levels of support to both internal and external clients
- Cashiers run daily
Marketing, Sales and Communication
- Respond to queries promptly and efficiently
- Providing efficient and effective administrative support as part of the Firm's central Admin team
- To assist the team and Firm in achieving its overall goals
- Maintain effective and friendly communications with all other members of staff at all times
- Actively contribute to team meetings
- Use effective communication methods, both internally and externally, tailored to specific situations
Management and Leadership
- Support other team members by sharing knowledge and ensuring own and others' skills are developed
- Seek to develop and implement ideas for improving service delivery or ways of working within the team
Financial Management
- Maintain an awareness of key financial targets and dates, and work to support those
- Produce high quality work, first time, in order to support feeearning capacity across the firm
Experience & Qualifications Required
- Good level of basic education including Grade C or above in Maths and English at GCSE (or equivalent)
- Excellent telephone manner
- Competent with Microsoft Office (Word, Excel, Outlook etc) and using data management systems
- Previous experience in an administrative role and working in an office environment role is preferable
- Experience of working under GDPR Regulatory compliance and file maintenance procedures is desirable
Special Skills & Personal Attributes
- Excellent communication skills, both externally and internally
- Ability to work within a team and to communicate with all levels across the Firm effectively
- Effective problemsolving skills
- Ability to work under pressure
- Excellent organisational skills with a methodical approach towards workloads
- Ability to work under own initiative
Disclaimer
Job Types:
Full-time, Fixed term contract
Benefits:
- Company pension
- Onsite parking
- Private medical insurance
- Referral programme
- Wellness programme
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
Work Location:
One location
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