Sales Support Administrator
6 months ago
Lee Kum Kee Europe is is searching for a Sales Support Administrator to maintain the routine operation and smooth running of the Sales Support Function; to provide back-office support to a fast-growing company.
**Duties**:
- Provide exceptional customer service to clients and assist with their inquiries and needs.
- Process sales orders and ensure accurate and timely entry of data into the system.
- Collaborate with the sales team to generate quotes and proposals for potential customers.
- Assist in managing inventory levels and ensuring products are available for customers.
- Coordinate with various departments to resolve customer issues or concerns.
- Maintain accurate records of customer interactions and transactions.
- Stay updated on product knowledge and industry trends to effectively support sales efforts.
**Requirements**:
- High school diploma or equivalent.
- Previous experience in a customer service or sales support role preferred.
- Strong communication skills, both verbal and written.
- Excellent organizational skills and attention to detail.
- Ability to work independently as well as part of a team.
- Basic understanding of retail math concepts is a plus.
If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you Join our team as a Sales Support Representative and contribute to our success in delivering top-notch service to our valued customers.
**Job Types**: Full-time, Permanent
Pay: £24,000.00-£27,000.00 per year
**Benefits**:
- Company pension
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Experience**:
- Office Administration: 3 years (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Chinese (required)
- English (required)
Work Location: In person
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