Administrative Assistant

2 weeks ago


Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

We are looking for an experienced administrator to join our small friendly team of medical secretaries in providing efficient and confidential administrative support to our consultant Psychiatrists based Dorset wide. You should have a welcoming approach and a polite telephone manner as you will be the first point of contact for service users, carers and visitors to the service. If you enjoy working as part of a team and thrive in an environment where no two days are the same this may be the job for you.

The post is based in Ensbury Park, Bournemouth and travel to other sites will be required.

To support the medical secretary team by undertaking administrative and clerical duties associated with the management of referrals to the consultants, scheduling of appointments, typing of reports/clinic letters.

To work flexibly to provide administrative support to the medical secretary team in organising and delivering safe and efficient office systems to support sound patient care, consistent with good clinical governance guidelines.

To liaise with members of the public in their dealings with the service, some of whom may prove at times to be distressed, challenging or aggressive in manner.

To ensure all contacts to the service are dealt with in a friendly and professional manner and the experience is positive.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.



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