Pcn Health and Wellbeing Coach

3 weeks ago

Stowmarket, United Kingdom Primary Care Careers Full time

**About the Role**:
The Grove Medical Centre is looking to further expand their team, by appointing a full-time health and wellbeing coach to join them at their modern, purpose-built surgery in the delightful coastal location of Felixstowe.

**Main duties of the job**
- Provide one-to-one and group health-coaching support for people with one or more long-term conditions, based on what is important to them, with the aim of: improving peoples knowledge, skills, confidence in managing their condition/s, empowering people to manage their own health and improve their health outcomes and support them in making changes in their health related behaviour.
- Manage and prioritise a caseload, in accordance with the needs, priorities and support required by individuals. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the health and wellbeing coach role e.g. when there is a mental health need requiring the patient to be referred to an appropriately qualified practitioner.
- Work as part of a multidisciplinary, multi-agency team, to promote health-coaching and to be ambassadors for personalised care and supported self-management, modelling the coaching approach in their work.
- Ensure that GPs, practice nurses, practice pharmacists and other members of the primary care team understand the health and wellbeing coach role, how to refer to them, and which patients may particularly benefit from health coaching.
- Promote and raise awareness of the health coaching service particularly to groups and communities that experience barriers to access.
- For further information about the role, please see the attached job description._

Essential qualifications, skills and experience:

- Able to work within a biopsychosocial model, using a range of tools and techniques to enable and support people, such as agenda setting, goal setting, problem solving
- Demonstrable skills in supporting behaviour change
- Skilled in active and reflective listening, building trust and rapport quickly
- Good people management skills
- Ability to work with mínimal supervision, act decisively and ask for help when needed
- Proficient in Microsoft Office and web-based services
- Be willing to attend training with a non-clinical supported self-management health coaching skills programme (minimum 4 days) by a personalised care institute (PCI) accredited trainer or organisation, prior to taking referrals

Desirable qualifications, skills and experience:

- A good understanding of the evidence base and development of self-management in the UK
- Understanding of the importance and process of helping people with long-term conditions to develop their knowledge, skills and confidence in managing their health and the range of models and tools available.
- Excellent group and one-to-one facilitation skills including conflict resolution
- Excellent communication and presentation skills
- Experience and use of clinical systems such as SystmOne
- Coaching/counselling qualification/experience or other relevant qualification/experience involving reflective listening skills relevant training and experience in non-clinical supported self-management (SSM) health coaching through a PCI-accredited organisation.

**About Us**:
The Grove Medical Centre, is a purpose built surgery with 26 bright modern clinical rooms. The building offers an extremely pleasant working environment and our coastal location means that The Grove is a really pleasant place to work. We currently have a patient population of approximately 17,500.

We pride ourselves on being a forward thinking, supportive team, with a great management structure. We always encourage & support all members of our team to upskill and attend refresher-training sessions where possible.

We have an established team, which consists of two partners, 5 salaried GPs, 5 nurse practitioners, 4 practice nurses, 6 HCAs and 3 phlebotomists, 1 full time paramedic and a part-time care co-ordinator. Our midwife attends and holds clinics twice a week, and we have a very good working relationship with the health visitors, as their hub is within our building.

The Grove also hosts: The Hearing Care Centre, East Coast Private Physio, One Life Suffolk, Endoscopy and a minor ops clinic.

**Benefits of working for SPC include**:

- NHS Pension Scheme
- The NHS Pension Scheme is a defined benefits scheme
- Life insurance
- Family benefits including an adult dependents pension and children’s pension
- Ill health benefits
- 20% employer contribution
- Electric Car Salary Sacrifice Scheme
- No deposit
- No credit check
- Fully comprehensive insurance
- Servicing and tyres
- Breakdown cover
- Proper Pay
- Living Wage Foundation Accredited
- GP Remote Working
- Eye Care Vouchers
- Health Service Discounts
- Annual Leave - Minimum 33 days FTE with enhancements for long service
- Enhance

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