Online Community Coordinator

2 months ago


London, United Kingdom Scope Full time

Job details

**Job reference**

REQ002401

**Date posted**

12/06/2023

**Application closing date**

10/07/2023

**Location**

London or Leeds/remote worker

**Salary**

25,216.42 per annum. £15,130 (pro rata)

**Package**

Be a disability gamechanger 27 days annual leave Generous pension Discounts at gyms, restaurants and more. Pay progression at 6 months and 2 years

**Contractual hours**

21

**Job category/type**

Part time

Online Community Coordinator

**Job description**
- Are you energetic, empathetic and full of ideas to help a lively team grow a thriving online community platform? Scope are looking for a personable Online Community Co ordinator to join our Online Community Team. You will make our online community a safe and supportive place by moderating forum discussions, connecting users, facilitating conversations, producing content and supporting our volunteers.**Permanent - part time, 21 hours a week (some evenings and weekends required)**

**Location - **Flexible - based from either Scope's London office (Here East, E15 2GW) or Scope's Leeds office (LS1 5SH) with working remotely for most of the time.**

**Full job description**

**The role**

You will form a key part of the wider online community team by:

- moderating discussions
- welcoming, engaging and supporting members
- signposting members to useful resources
- sourcing and creating new conversations and content
- recruiting, training, managing and supporting volunteers
- escalating safeguarding concerns
- We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.

After your training period, you will be able to work confidently and independently on our online community in all aspects of the role.

**About you**

You will:

- have great inter-personal skills
- write in a high standard of Plain English
- enjoy communicating and supporting people
- have broad experience of using forums or social media communities
- have a high level of computer literacy
- understand the barriers that society creates for disabled people
- have great reading comprehension and fantastic attention to detail
- be consistent and methodical
- have experience of creating different forms of content
- enjoy solving problems
- know how to manage your time effectively
- have been part of a team before

**Our values are being pioneering, courageous, connected, open and fair**

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Find out more about asking for adjustments at interview.

**Equality, diversity and Inclusion**

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

**Scope Benefits**

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.

**Who we are at Scope?**

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

**How to apply**

If you want to become a Disability Gamechanger, we'd love to hear from you.

IND



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