Online Community Coordinator

4 weeks ago


London, United Kingdom Scope Full time

Job details

**Job reference**

REQ002446

**Date posted**

27/07/2023

**Application closing date**

03/08/2023

**Location**

London or Leeds/remote worker

**Salary**

£20,173 per year.(£25,216 full time equivalent.)

**Package**

27 days holiday per year (full time equivalent) plus Bank Holidays, Excellent training and career development, Flexible, remote and hybrid working options, Pay progression at 6 months and 2 years Discounts at gyms, restaurants and more

**Contractual hours**

28

**Job category/type**
- BlankOnline Community Coordinator

**Job description**
- Are you energetic, empathetic and full of ideas to help a lively team grow a thriving online community platform? Scope are looking for a personable Online Community Coordinator to join our Online Community Team. You will make our online community a safe and supportive place by moderating forum discussions, connecting users, facilitating conversations, producing content and supporting our volunteers.**Permanent, part time, 28 hours a week (some evenings and weekends required )**

**The hours for this role will **be worked according to a rolling shift pattern between 8am to 8pm Monday to Friday and 10am to 6pm Saturdays and Sundays.**

**Location**: Scope's office bases are London office (Here East, E15 2GW) or Scope's Leeds office (LS1 5SH) but the role will involve working remotely for most of the time.

**The role**

**Link to full job description**

You will form a key part of the wider online community team by:

- moderating discussions- welcoming, engaging and supporting members- signposting members to useful resources- sourcing and creating new conversations and content- recruiting, training, managing and supporting volunteers- escalating safeguarding concernsAfter your training period, you will be able to work confidently and independently on our online community in all aspects of the role.

**About you**

You will:

- have great inter-personal skills- write in a high standard of Plain English- enjoy communicating and supporting people- have broad experience of using forums or social media communities- have a high level of computer literacy- understand the barriers that society creates for disabled people- have great reading comprehension and fantastic attention to detail- be consistent and methodical- have experience of creating different forms of content- enjoy solving problems- know how to manage your time effectively- have been part of a team before- We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.**Our values are being pioneering, courageous, connected, open and fair**

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Find out more about asking for adjustments at interview.

**Equality, diversity and inclusion**

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

**Scope benefits**

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

- 27 days holiday plus Bank Holidays- Flexible, hybrid and remote working options- Pay progression at 6 months and 2 years- Company pension- Excellent training and career development- Strong colleague networks across disability, race and LGBTQ+- Discounted gym membership, cycle to work scheme and much more.**Link to full benefits package**

**How to apply**
- If you want to become a Disability Gamechanger, we'd love to hear from you.



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