Contact Centre Agent
2 weeks ago
**Basic Salary £21,000 + Uncapped Monthly Bonus + Pension + 28 Days Holiday**
**Full Time Hours 9.00AM to 5.30PM (5 Days a Week)**
AMC are a well-established mobility company operating throughout the UK extending their global patent to the USA, Australia, mainland Europe and India. We sell an exclusive range of patented Mobility Vehicles constantly enhancing their range of 6 scooter products with future innovative arrivals later in the year.
Our head office which is situated close to the M1 between Dunstable and Luton is home to the Contact Centre plus several supporting departments. We do not sell the scooters via retail outlets but by appointment only at the consumer’s home by our national team of Field Sales Advisors. This will have followed an in-depth conversation by our Contact Centre Agents who will be focussing on the consumers lifestyle, home life, mobility limitations and travel expectations.
The Contact Centre is a busy department whose sole purpose is to make appointments by responding to inbound calls and web page forms within the UK to market its' product range while also making some outbound calls. Simultaneously, combining interactive questions with a mature, confident and established telephone, communication skill. Which, in turn, will build a constructive rapport with our potential customers to secure that appointment.
**Responsibilities**:
- 1. As a result of our TV, online and mailing advertising you will be responding to telephone and enquiries from specific members of the general public who have an interest in our range of mobility products.
2. Entering customer information onto our CRM data system while discussing each customers’ individual needs.
4. Making call backs to the customer to discuss the product further.
- Effective telephone skills, able to combine good conversation with good listening
- Strong people skills, with the ability to communicate clearly over the telephone
- A positive, mature, motivated and enthusiastic approach
- Excellent English (both written and spoken)
- Team player
Based on the above expertise, in-house product and telephone training to enhance already established and proven skills will be provided. This is a target driven role which offers uncapped earning potential for someone who expects to receive the rewards for their effort.
If you would like to see our customer reviews please click on this link:
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£28,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Application question(s):
- Have you the work experience where the ability to offer clearly spoken, interactive telephone conversation was the key to your success?
**Experience**:
- contact centre: 1 year (preferred)
Work Location: In person
Reference ID: AMC - Call Centre Agent
Expected start date: 21/08/2023
-
Call Centre Manager
23 minutes ago
Luton, United Kingdom ACS Business Performance Ltd Full timeStrong Potential for Career Progression - Regular Bonus and Incentives schemes! Do you have a track record of delivering outstanding customer service results? Are you a positive individual who enjoys a fast-paced vibrant work environment and can install this in other managers and teams? Do you have a passion for helping people develop and progress at all...
-
Admin Officer
6 days ago
Luton, United Kingdom Brook Street Full timewe have an exciting new job opportunity for an Admin Officer to join our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. 5 months temporary with a view to extend further. duties: Dealing with Customers face to face + answering calls.Processing Court orders, liasing with parties within the courtWill be a mixture of...
-
Admin Officer
7 days ago
Luton, United Kingdom Brook Street Full timewe have an exciting new job opportunity for an Admin Officer to join our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. 5 months temporary with a view to extend further. duties: Dealing with Customers face to face + answering calls.Processing Court orders, liasing with parties within the courtWill be a mixture of...
-
Luton, United Kingdom AstraZeneca Full time**Associate Director - R2R Record to Consolidate** **Location: Luton, UK / Warsaw, Poland** **Competitive salary and benefits apply** AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more...
-
Office Data Controller
3 weeks ago
Luton, Bedfordshire, United Kingdom TUI Cruises GmbH Full timeThis is an exciting role in our TUI Operations Control Centre (TOCC) with accountability for the operational planning, delivery, and control of airline operations in the operational control window. Using key systems, your primary role will be one of flightwatch, responsible for monitoring and coordinating the status of flights across the TUI fleet – made...
-
Associate Director, Global Process Continuous
4 weeks ago
Luton, United Kingdom AstraZeneca Full time**Associate Director, Global Process Continuous Improvement - R2R** **Location: Luton, UK / Warsaw, Poland / San Jose,** **Costa Rica** **Competitive salary and benefits apply** AstraZeneca is one of the world’s most exciting bio-pharmaceutical companies. From scientists to sales, lab techs to legal, we’re on a mission to turn ideas into life-changing...
-
Outpatient Call-Centre
1 week ago
Luton, United Kingdom Oxleas NHS Foundation Trust Full timeJob overview We are looking for an enthusiastic Senior Pharmacy Assistant to work as a key part of the aseptic pharmacy team within our dispensary area. This is an ideal opportunity to gain skills in a specialist area in a busy hospital pharmacy department. This position requires a proactive and dynamic individual to work closely with peers and...
-
Luton, United Kingdom Oxleas NHS Foundation Trust Full timeJob overview This role is one of Six Supervisory roles based in the Outpatient/Ward Clerk team at Luton and Dunstable Hospital. This role will be to supervise the Call-centre and Admin Support team. You will support these teams, ensuring all processes are carried out efficiently and effectively and key performance indicators are met. This will involve...
-
Minibus Ptu Driver
4 weeks ago
Luton, United Kingdom Connect2Luton Full time**Role: Minibus PTU driver **Department: Passenger Transport Unit** Connect2Luton are excited to recruit a Minibus PTU driver on behalf of Luton Borough council. **Purpose of position**: Drive a variety of vehicles and assist passengers on prescribed routes being responsible for the safe transportation of passengers to day centres and educational...
-
Luton, Bedfordshire, United Kingdom TUI Cruises GmbH Full timeThis is an exciting role in our TUI Operations Control Centre (TOCC) with accountability for the operational planning, delivery, and control of airline operations in the operational control window. Using key systems, your primary role will be one of flightwatch, responsible for monitoring and coordinating the status of flights across the TUI fleet – made...
-
Product Owner
4 weeks ago
Luton, United Kingdom TUI Group Full timeLuton, United Kingdom- Hanover, Germany- Rijswijk, Netherlands- Stockholm, Sweden- Porto, Portugal- - 125908- - Hybrid- - Permanent- - Full Time- - 37.5TUI Group is the world’s number one integrated tourism business. Digital Commerce (Digital Product & Digital Experience (DX) & Digital Marketing) is a global team within TUI Group responsible for the...
-
Business Administrator
6 days ago
Luton, Bedfordshire, United Kingdom TUI Cruises GmbH Full timeType of contract: Permanent The Dynamic Operations Executive will be first point of contact in relation to on the day customer disruption (UK and overseas) as well as any in resort disruption for all TUI UK&I customers who are travelling on a 3rd party airline, or have booked a Dynamic product. You’ll be working with the TUI Musement team to ensure...
-
Mobile Vehicle Technician
3 weeks ago
Luton, Bedfordshire, United Kingdom Octane Recruitment Ltd Full timeGBP33,000 basic, OTE GBP55,000 with a GBP2000 signing bonus paid in month 2 Should you be successful in securing the role as a Mobile Vehicle Technician / Roadside Technician then you will receive a GBP2,000 signing on bonus which is paid in month 2. This Mobile Vehicle Technician / Roadside Technician is working for one of the UK's leading vehicle...
-
Sales Executive
3 weeks ago
Luton, United Kingdom Sytner Full timeSytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission. Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Sales Executive means you will be...
-
Commercial Electrician
1 day ago
Luton, Bedfordshire, United Kingdom Russell Taylor Group Ltd Full timeDo you have on site electrical experience? This role offers the chance to learn and develop your knowledge within switchgear, working on site alongside leading experts in LV switchgear. Exciting projects on a range of sectors including Data Centres and both Industrial / Commercial projects. Installation, service and maintenance of all aspects of...
-
PHD Research studentship
1 week ago
Luton, Luton, United Kingdom University of Bedfordshire Full timeIntroduction The University of Bedfordshire are pleased to offer a full-time PhD studentship in the subject area described below. This exciting new studentship has been made available through the collaboration of the Institute for Health Research and Keech Hospice Care. The scholarship is offered in the Institute for Health Research and will cover tuition...
-
Consultant in Oral
2 weeks ago
Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full timeJob summary Applications are invited for the above full time post for this 660-bedded acute hospital serving a local population of approximately 400,000. The appointment will be made in accordance with the terms and conditions of service for the 2003 consultant contract The appointee will be encouraged and supported in developing their own specialty...
-
Luton, United Kingdom TUI Full timeABOUT THE JOB You are 24/7 responsible for handling calls/emails from internal & external customers as well as dealing with queries/issues as they rise. You are in charge of booking and collating all paperwork in readiness to appeal against any charges that may be imposed against the airline. You’ll be working with the TUI...
-
Electrical Site Services Fitter
1 day ago
Luton, Bedfordshire, United Kingdom Russell Taylor Group Ltd Full timeAre you looking for a role based in London? Do you have on site electrical experience? Would you like to work for a company established 50 years ago? This role offers the chance to learn and develop your knowledge within switchgear, working on site alongside leading experts in LV switchgear. Exciting projects on a range of sectors including Data Centres and...
-
Car Sales Executive
4 weeks ago
Luton, Bedfordshire, United Kingdom Jago Consultants Full timeWe are working with a main car dealership who is looking to recruit a Car Sales Executive to join their busy and thriving site working with a lovely brand. To meet and greet customers, qualify their needs and demonstrate vehicles accordingly. To discuss funding, and sell additional F&I products. To build and maintain your customer database. ...