Business Administrator

3 weeks ago


Luton Bedfordshire, United Kingdom TUI Cruises GmbH Full time

Type of contract:
Permanent
The Dynamic Operations Executive will be first point of contact in relation to on the day customer disruption (UK and overseas) as well as any in resort disruption for all TUI UK&I customers who are travelling on a 3rd party airline, or have booked a Dynamic product. You’ll be working with the TUI Musement team to ensure accommodation and transfers are booked as well as making sure the appropriate welfare vouchers are being distributed. 
You are accountable for maintaining and distributing logs of all daily events impacting the customers of all tour operating businesses with impact on other departments. 
You will be building and maintaining B2B relationships with partner airlines; Difficult conversations with customers on the phone are nothing new for you. 
Knowledge of overseas operations, Retail, Airline, Cruise & Contact Centres is desired.
Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
Discretionary Bonus Scheme
Pension scheme and life assurance.
We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
saelens@tui.be.
We really value your interest in TUI and will be back in touch with you shortly after the application closing date.


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