Associate Director, Global Process Continuous

2 months ago

Luton, United Kingdom AstraZeneca Full time

**Associate Director, Global Process Continuous Improvement - R2R**

**Location: Luton, UK / Warsaw, Poland / San Jose,** **Costa Rica**

**Competitive salary and benefits apply**

AstraZeneca is one of the world’s most exciting bio-pharmaceutical companies. From scientists to sales, lab techs to legal, we’re on a mission to turn ideas into life-changing medicines that improve patients’ lives and benefit society. We are active in over 100 countries, and we employ over 61,000 people. We are an innovation-driven biopharmaceutical with over 60 years of experience. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality.

Global Finance Services (GFS) is AstraZeneca Finance’s financial services division covering Record to Report (including Controlling), Purchase to Pay, Contract to Cash, Performance and Management Reporting and Tax delivered from our in-house and BPO service centres located across the globe. GFS was established to support AstraZeneca’s Finance function on a transformation journey with the objective of delivering excellence in financial operations and insight through global simplification and standardization that enable our customers to focus on AZ’s strategic priorities.

Record to Report’s (R2R) 2025 vision is to seamlessly deliver trusted financial reporting through scalable and sustainable R2R process excellence and there is a clear strategic roadmap in place to deliver the R2R vision. GFS R2R will play a key role in supporting the delivery of the R2R strategy, ensuring the transformation changes are effectively embedded within our processes and operating model.

GFS R2R has two distinct operations
- Middle Office and Back Office. The R2R Middle Office teams are aligned to the business areas and act as the single point of contact for their respective market or SET/business area. The Middle Office are customer aligned, providing controllership support and undertaking judgemental activities. The Middle Offices are located in house in three strategic regional locations - Warsaw (EMEA), San Jose (Americas) and Kuala Lumpur (Asia). The Middle Office works closely with the Back Office to ensure the financial results are robust and are in line with the business expectations. The R2R Back office delivers the standard, repeatable, non judgemental transactional activities and is aligned to a process tower structure, ensuring process excellence is delivered whilst driving productivity through process efficiency and automation. The Back Office is delivered via a BPO outsource provider and through an in house shared service centre.

This role will sit within the GFS Record to Report (R2R) team. This team drives the global process delivery and oversight for the R2R process tower, translating the R2R strategy into clear operational deliverables within GFS R2R. The team drives the R2R global performance and service management, ensuring consistency across the service centres, as well as supporting the global transformation agenda. The role holder will report to the R2R Global Process Delivery Director (GPDD) and will work closely with the Global Process Owner (GPO), R2R Regional Leads and Site Heads to support the delivery of the R2R strategy across GFS. This role will focus upon the record to report and consolidation services offered through the GFS sites and you will be a key player in driving the GFS R2R vision whereby a globally consistent service is provided to the business through an efficient, lean process lead Back Office supporting the Middle office, who will be the single R2R point of contact for the business providing judgemental activities. Through utilising analytics, insights and leveraging the technology investments you will be a key player in driving the standardisation and automation agenda R2R whilst ensuring effective performance management and governance is in place. You will use your deep insight into the R2R processes to provide process expertise into global change initiatives and to identify, co-ordinate and deliver the continuous improvement agenda in order to drive process improvements and productivity across the service centres as well as the evolution of the operating model following the standardisation drive.

**Duties and Responsibilities**
- Supporting the delivery of global processes by working through a matrix model with members of the various sites (including the BPO outsource provider), setting deliverables and outcomes to ensure global consistency within the process tower.
- Providing process expertise within the scope of the R2R record to consolidate to drive the standardisation agenda, ensuring standardisation initiatives are in line with the R2R strategic roadmap.
- Accountable for driving and maintaining global consistency and standardisation across the transactional reporting record to consolidate processes across R2R.
- Accountable for the end to end Balance Sheet reconciliation process within GFS, lev

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