Customer Service Advisor

Job Description Are you passionate about delivering a great customer experience whilst thriving in a fun, fast-paced environment? If you are, then why not join our team and be part of one of the fastest growing retail companies in the UK. The Opportunity To manage customer contacts through various channels (Web Chat, Social Media, email and...

Company Description At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands,...

Company Overview">Frasers Group is a leading retail company that prioritizes innovation and customer satisfaction.We are seeking a skilled Contact Centre Advisor to join our team, providing exceptional customer experiences through various communication channels.About the Role">This is an exciting opportunity to work in a fast-paced environment, managing...

Frasers Group is a leading player in the retail industry, and we are seeking an experienced Food Service Professional to join our team at our Head office restaurant.The successful candidate will be responsible for delivering exceptional customer service and maintaining a clean and safe environment for our staff and customers.Job Summary:We are offering a...

Company Description At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands,...

Company OverviewFrasers Group is a leading retail company that operates across the globe. We are known for our unique approach to retail, focusing on digital innovation and exceptional customer experiences.Job DescriptionThe Catering Assistant will play a vital role in providing excellent customer service in our staff restaurant at Frasers Head office. This...

Company Description At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands,...

Company Description At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands,...

At Frasers Group, we're revolutionizing the retail landscape through innovative digital solutions and immersive store experiences. Our goal is to provide unparalleled service to our global consumers by leveraging a vast portfolio of world-class sports, premium, and luxury brands.The staff restaurant at Frasers' headquarters caters to over 1000 meals daily,...

Job OverviewWe are seeking a highly skilled and motivated Dining Services Coordinator to join our team at Frasers Group. This is an exciting opportunity for a customer-focused individual to provide exceptional service to our employees and guests.

Role OverviewThe CRM Manager plays a pivotal role in driving customer engagement and retention across the Frasers Group. This position requires a strategic thinker who can develop and implement effective CRM strategies, leveraging data-driven insights to inform decision-making.Key ResponsibilitiesDevelop and execute CRM strategies to increase customer value...

We are building the world's most admired and compelling brand ecosystem and we need talented individuals to help us achieve this goal. As an IT Service Desk Junior Analyst at Frasers Group, you will play a vital role in delivering exceptional customer service and technical support to our global teams.As part of our team, you will be responsible for providing...

**Company Description** At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands,...

Job DescriptionYou will be working in a fast-paced environment, serving customers and using the tills for cash and card payments, while maintaining high levels of cleanliness and ensuring that the front of house areas are clean and tidy.Working front of house, serving customers and using the tills for cash and card paymentsServing the customers and...

Job OverviewThe Technical Service Desk Specialist will be responsible for providing first-line technical support to our customers via phone, email, and chat. You will be working closely with our internal teams to resolve technical issues and provide solutions to our customers.

As a leading player in the retail industry, Frasers Group is redefining the way consumers interact with our brand ecosystem. Our goal is to provide exceptional customer experiences through innovative digital solutions and unique store experiences.We are seeking an Office Catering Services Coordinator to join our team at our Shirebrook HQ. This role will play...

Job Description Supporting the HR Business Partner (HRBP) through the provision of generalist, proactive support on a range of employee relations issues Providing an efficient service for employees requiring guidance, help and advice in respect of Company policies and procedures and Employment legislation Creating a positive employee relations...

Job DescriptionSupporting the HR Business Partner (HRBP) through the provision of generalist, proactive support on a range of employee relations issuesProviding an efficient service for employees requiring guidance, help and advice in respect of Company policies and procedures and Employment legislationCreating a positive employee relations approach;...

At Frasers Group, we are redefining the retail experience. Our team is dedicated to serving our customers with the world's best sports, premium, and luxury brands globally. We strive to deliver a unique shopping experience through digital innovation and engaging store experiences.The catering team at our Head office provides over 1000 meals per day, from...

Company Description At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands,...