Deputy Head of Patient Safety Incident Management

2 months ago

Wickford, United Kingdom Essex Partnership University NHS Foundation Trust Full time

Provide expert advice, guidance and empowerment to all staff on matters related to patient safety incidents, investigations and responses. Ensure compliance at all times with local and national guidance. Provide training, coaching and facilitation to staff to support a systems learning approach in response to patient safety incidents. To support the Head of Patient Safety Incident Management Team in for ensuring compliance with all statutory reporting requirements.

Attend Coroners courts when required as a representative of the Trust To be responsible for the planning and allocation of cases for discussion in the PSIRF Oversight Group Review panels on behalf of the Head of Patient Safety Incident Management Team and ensuring robust meeting taking and follow up of actions in a timely manner. Attend Learning Collaborative Partnership meetings on a monthly basis to update on learning from deaths and PSIRF and take away actions. Contribute to the planning and organisation of response plans and investigations following patient safety incidents, adjusting plans or strategies as necessary with the support and direction of the Head of Patient Safety Incident Management Team. Work autonomously as a learning response lead and in conjunction with colleagues, escalating any identified risks to the Head of Patient Safety Incident Management.

To be responsible for the writing of the draft terms of reference or key questions to be asked for a learning response review using information available in the decision making tool. Identify and review all sources of information in relation to patient safety incidents and use a variety of analytical skills to identify systems learning. The information may include paper and electronic records, witness statements, liaising with stakeholders, patients and their families and carers. Conduct team reviews and ensure this provides an opportunity for the team to contribute to the findings.

Team reviews will be conducted in line with the Being Open and Just Culture principles. Provide highly specialist advice in relation to patient safety incident responsiveness to improve and influence the care and treatment of patients through sustained learning. Provide and receive highly complex, sensitive and contentious information relating to patient safety incidents and present this information to teams and groups as appropriate. Liaise with patients, service users, carers, victims and their families following a patient safety incident and throughout response processes, encouraging and supporting active engagement.

Advising the Head of Patient Safety Incident Management on the quality, suitability and effectiveness of completed investigation reports. Present complex, unwelcome and sometimes distressing information to a range of internal and external stakeholders including patient, service users and their families, victims and their families, senior clinicians and front line professionals. Critically evaluate and analyse complex, diverse and sometimes contradictory evidence from a wide range of sources. Monitor the progress of patient safety incident response processes; and in conjunction with Head of Patient Safety Incident Management Team produce, develop and present highly complex quality reports and analysis on incidents which will be available to the Trust Board, associated sub-committees such as quality and safety meetings and for internal and external reporting requirements as required, with identified learning and thematic analysis.

Review learning plans to identify trends and themes and identify relevant actions to ensure learning is embedded and sustained into clinical practice working collaboratively with clinical and operational partners. Develop a strong interpersonal and professional relationship with operational team managers that supports collaborative working and effective response to the progression of investigation and safety improvement plans Participate in the development of an effective team and the development of productive working relationships throughout the Trust. Remain impartial and objective at all times. Advise, encourage and share knowledge utilising the latest research and practice development, through literature and peer reviews.

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