Customer Service
3 weeks ago
**Client Details**
This business are a global leader and have a global customer service hub based in Chester. This business have a diverse and high volume of in demand products on an international scale.
**Description**
This International Customer Specialist role will include the following duties;
*Communicate (written & verbal) with customers about goods in English and German
*Receiving and processing incoming customer telephone calls, orders and queries
*Logging call notes using inhouse systems
*Advising on a wide range of products and services (training provided)
*Generating letters, statements etc for customers
**Profile**
*Strong customer focus (Gained through an international telephone based Customer Service role ideally)
*Excellent administrative skills and able to manage complaints
*Work well under pressure
*Excellent proven skills in the following
- Team Work
- Collaboration
**Job Offer**
This role is offering;
*27 days holiday + bank holidays
*25,000 - 30,000 salary
*Hybrid Working
*Bonuses available
*Start date - flexible
*Full training provided with progression prospects
*Excellent team environment, established customer base, supportive management team
*Excellent benefits including extended paternity leave, healthcare progression
*Excellent benefits inc pension and insurances
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