Customer Service

3 weeks ago


Chester, United Kingdom Page Personnel Secretarial & Business Support Full time

**Client Details**

This business are a global leader and have a global customer service hub based in Chester. This business have a diverse and high volume of in demand products on an international scale.

**Description**

This International Customer Specialist role will include the following duties;
*Communicate (written & verbal) with customers about goods in English and German

*Receiving and processing incoming customer telephone calls, orders and queries

*Logging call notes using inhouse systems

*Advising on a wide range of products and services (training provided)

*Generating letters, statements etc for customers

**Profile**

*Strong customer focus (Gained through an international telephone based Customer Service role ideally)

*Excellent administrative skills and able to manage complaints

*Work well under pressure

*Excellent proven skills in the following
- Team Work
- Collaboration

**Job Offer**

This role is offering;
*27 days holiday + bank holidays

*25,000 - 30,000 salary

*Hybrid Working

*Bonuses available

*Start date - flexible

*Full training provided with progression prospects

*Excellent team environment, established customer base, supportive management team

*Excellent benefits including extended paternity leave, healthcare progression

*Excellent benefits inc pension and insurances



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