Learner Success Coach

4 weeks ago

Grimsby, United Kingdom Appoint Consulting Ltd Full time

**Learner Success Coach**

Appoint Consulting are proud to be recruiting for a Learner Success Coach for our client, a national training provider. The main purpose of this role is to provide 1stclass information, advice and guidance (IAG) to adult learners using a range of communication methods and styles to suit individual needs.

**Learner Success Coach** **Responsibilities**:

- Produce high quality action plans for each client and ensure the levels of service in initial interactions achieve customer satisfaction
- Establish, build, support and manage stakeholder relationships, acting as a main point of contact (where appropriate)
- Carry out associated administration work in a timely fashion to include the accurate updating of our CRM system
- Collect and analyse management information to evaluate own service delivery
- Carry our timely and effective audit and review of own records
- Proactively manage the workflow of IAG delivery sessions to ensure the engagement of a high proportion of individuals to progress according to their own intent
- Ensure delivery exceeds Ofsted and Matrix minimum standards, and is compliant with ESFA and GMCA funding rules
- Take part in local/national stakeholder events to positively promote our services and build stakeholder confidence and trust
- Take part in observations, and act positively on feedback, including CPD
- Follow current procedures to carry out initial screening, assessment of needs, learning styles and ability to undertake required learning content that clearly identifies the learner’s motivation for learning and future career aspirations
- Plan and arrange or facilitate interventions with learners to develop their employability and/or soft skills to underpin their future career aspirations, in either a 1:1 or group setting, digitally or face to face
- Keep up-to-date with company policies and procedures, as well as other industry standards to ensure that you are working within the appropriate framework and guidelines for our team to deliver a high-quality service offer

**The Perfect Learner Success Coach Will Have the Following Requirements**:

- Experience working within the education sector or support industry would be highly advantageous
- Knowledge of the education and training sector (essential)
- Experience of effective engagement with learners is advantageous, but not essential
- Experience of successfully achieving targets, together with the ability to prioritise workload and meet deadlines
- Excellent oral and written communication skills, able to communicate at all levels
- Excellent organisational skills

**Benefits**:

- Competitive salary
- 25 days holiday
- Pension scheme
- Life event day
- Volunteer day
- 1 x 3.30pm finish per month
- Flexibility of hours and working from home
- Ability to buy 1 weeks extra leave per year
- Pension
- Ongoing training
- An entrepreneurial team environment where your contribution will be valued

If this role is not suitable for you, we would be happy to have an informal discussion regarding any future opportunities.

While we will endeavour to respond to every applicant personally, on occasion this is not always possible.

Schedule:

- Monday to Friday

Work Location: In person

  • Learner Success Coach

    2 months ago

    Grimsby, United Kingdom Appoint Consulting Ltd Full time

    **Learner Success Coach** Appoint Consulting are proud to be recruiting for a Learner Success Coach for our client, a national training provider. The main purpose of this role is to provide 1stclass information, advice and guidance (IAG) to adult learners using a range of communication methods and styles to suit individual needs. **Learner Success Coach**...

  • Success Coach

    3 weeks ago

    Grimsby, United Kingdom TEC Partnership Full time

    **Success Coach (24/046)** **£20,9947 FTE (£9,630.25 pro rata per annum**) (Increasing w/e 1st March 2024 £22,997 FTE (£10,547.54 pro rata per annum) **18.5 hours per week, 40 weeks per year** **Permanent** **Location: The Grimsby Institute** The Grimsby Institute is part of the TEC Partnership, which is a large, innovative, dynamic, and financially...

  • Success Coach/iag

    3 weeks ago

    Grimsby, United Kingdom Think Employment Full time

    **Main Purpose (Intent)**: As a Success Coach, your primary mission is to deliver exceptional information, advice, and guidance (IAG) tailored to the unique needs of adults. Your goal is to support individuals in achieving their personalised objectives and guide them towards successful and timely enrolment. You will provide this guidance through various...

  • Success Coach/iag

    3 weeks ago

    Grimsby, United Kingdom Think Employment Full time

    **Main Purpose (Intent)**: As a Success Coach, your primary mission is to deliver exceptional information, advice, and guidance (IAG) tailored to the unique needs of adults. Your goal is to support individuals in achieving their personalised objectives and guide them towards successful and timely enrolment. You will provide this guidance through various...

  • Success Coach/iag

    7 days ago

    Grimsby, United Kingdom Think Employment Full time

    **Main Purpose (Intent)**: As a Success Coach, your primary mission is to deliver exceptional information, advice, and guidance (IAG) tailored to the unique needs of adults. Your goal is to support individuals in achieving their personalised objectives and guide them towards successful and timely enrolment. You will provide this guidance through various...

  • Success Coach/iag

    3 weeks ago

    Grimsby, United Kingdom Think Employment Full time

    **Main Purpose (Intent)**: As a Success Coach, your primary mission is to deliver exceptional information, advice, and guidance (IAG) tailored to the unique needs of adults. Your goal is to support individuals in achieving their personalised objectives and guide them towards successful and timely enrolment. You will provide this guidance through various...

  • Success Coach/iag

    2 weeks ago

    Grimsby, United Kingdom Think Employment Full time

    **Main Purpose (Intent)**: - ∙To provide 1st class **information, advice and guidance** (IAG) to adults using a range of communication methods and styles to **suit individual needs**. - ∙To progress **timely** to enrolment, those individuals’ once **personalised** goals have been discussed and agreed. - ∙To deliver a service with **integrity** and...

  • Success Coach/iag

    4 weeks ago

    Grimsby, United Kingdom Think Employment Full time

    **Main Purpose (Intent)**: - ∙To provide 1st class **information, advice and guidance** (IAG) to adults using a range of communication methods and styles to **suit individual needs**. - ∙To progress **timely** to enrolment, those individuals’ once **personalised** goals have been discussed and agreed. - ∙To deliver a service with **integrity** and...

  • Learner Administrator

    6 days ago

    Grimsby, United Kingdom Think Employment Full time

    **Primary Objective**: - Maintain exceptional standards in learner administration through meticulous and ongoing learner attendance monitoring. - Provide services with integrity and enthusiasm, building positive relationships and rapport. **Key Duties and Responsibilities**: - Conduct rigorous checks on learner attendance. - Contacting learners regarding...

  • Learner Administrator

    4 weeks ago

    Grimsby, United Kingdom Think Employment Full time

    **Primary Objective**: - Maintain exceptional standards in learner administration through meticulous and ongoing audit checks. - Provide services with integrity and enthusiasm, building positive relationships and rapport. **Key Duties and Responsibilities**: - Conduct rigorous quality checks on learner enrolments and initiate audits when necessary. -...

  • Learner Services Advisor Apprentice at Grimsby

    4 weeks ago

    Grimsby, United Kingdom Grimsby Institute Apprenticeships Full time

    practicesdecision-makingThe Grimsby Institute is part of the TEC Partnership, which is a large, innovative and dynamic organisation. We are now offering a fantastic opportunity to join the Grimsby Institute in the role of a Learner Advisor Apprentice. If you are a team player who is passionate about helping learners reach their potential, then we want to...

  • Learner Services Advisor Apprentice at Grimsby

    4 weeks ago

    Grimsby, United Kingdom Grimsby Institute Apprenticeships Full time

    practicesdecision-makingThe Grimsby Institute is part of the TEC Partnership, which is a large, innovative and dynamic organisation. We are now offering a fantastic opportunity to join the Grimsby Institute in the role of a Learner Advisor Apprentice. If you are a team player who is passionate about helping learners reach their potential, then we want to...

  • Employment Coach

    3 weeks ago

    Grimsby, United Kingdom Think Employment Full time

    As an Employment Coach, your primary mission is to provide individualised employment support to bootcamp learners in the digital sector, including marketing, software development, data analytics and games design. Your goal is to support individuals in achieving their personalised objectives, adapting your approach to suit individual preferences. Integrity,...

  • Learner Services Advisor Apprentice at Grimsby

    2 weeks ago

    Grimsby, North East Lincolnshire, United Kingdom Grimsby Institute Apprenticeships Full time

    practicesdecision-makingThe Grimsby Institute is part of the TEC Partnership, which is a large, innovative and dynamic organisation. We are now offering a fantastic opportunity to join the Grimsby Institute in the role of a Learner Advisor Apprentice. If you are a team player who is passionate about helping learners reach their potential, then we want to...

  • Coach Driver

    2 weeks ago

    Grimsby, United Kingdom TEC Partnership Full time

    **Coach Driver (24/027)** **£23,509 FTE (£21,564.74 pro rata per annum)** **37 hours per week, 40 weeks per year** **Permanent** **Location: Grimsby Institute** The Grimsby Institute is part of the TEC Partnership, which is a large, innovative, dynamic, and financially sound organisation. We are now offering a fantastic opportunity to join the...

  • Progress Coach

    2 weeks ago

    Grimsby, United Kingdom Franklin College Full time

    **Progress Coach** **Full time, part time, fixed term & permanent positions considered.** **All roles are term time only.** Are you looking for a career in education or a pathway into teaching in areas such as STEM, Social Sciences, Law and Business? Do you want to work with the best provider in the region for 16-19-year-olds? Do you want to be...

  • Apprentice Sports Coach

    4 days ago

    Grimsby, United Kingdom Grimsby Twist & Flip Gymnastics Academy Full time

    If you a school/college leaver and are passionate about sports coaching and enjoy helping athletes reach their full potential, we would love to hear from you. The role involves assisting with the running of morning / afternoon clubs and assisting Head / Lead coaches in club evening session. As with previous apprentices we like to see what each person...

  • Apprentice Sports Coach

    1 week ago

    Grimsby, North East Lincolnshire, United Kingdom Grimsby Twist & Flip Gymnastics Academy Full time

    If you a school/college leaver and are passionate about sports coaching and enjoy helping athletes reach their full potential, we would love to hear from you.The role involves assisting with the running of morning / afternoon clubs and assisting Head / Lead coaches in club evening session.As with previous apprentices we like to see what each person enjoys...

  • Mechanical Machining Tutor

    2 months ago

    Grimsby, United Kingdom CareerBliss Full time

    OVERVIEW: MECHANICAL MACHINING TUTOR We are currently seeking an engineering professional to deliver and coordinate the successful completion of qualifications, for a well-established training provider.The Mechanical Instructor role will require you to be involved in teaching, coaching and mentoring young learners undertaking L3 qualifications. You will be a...

  • Mechanical Machining Tutor

    4 weeks ago

    Grimsby, United Kingdom CareerBliss Full time

    OVERVIEW: MECHANICAL MACHINING TUTOR We are currently seeking an engineering professional to deliver and coordinate the successful completion of qualifications, for a well-established training provider.The Mechanical Instructor role will require you to be involved in teaching, coaching and mentoring young learners undertaking L3 qualifications. You will be a...