Learner Administrator

7 months ago


Grimsby, United Kingdom Think Employment Full time

**Primary Objective**:

- Maintain exceptional standards in learner administration through meticulous and ongoing audit checks.
- Provide services with integrity and enthusiasm, building positive relationships and rapport.

**Key Duties and Responsibilities**:

- Conduct rigorous quality checks on learner enrolments and initiate audits when necessary.
- Enrol and manage learners on various learning platforms such as E-assessor, Moodle, and Equal.
- Administer learner registrations on online systems such as Zoho CRM, PICS, and ILR systems.
- Facilitate learner registrations for examinations with NCFE, TQUK, and Open Awards.
- Thoroughly review both personal and colleagues’ work to identify errors and rectify them.
- Generate audit reports and promptly rectify any identified mistakes.
- Ensure data accuracy by cleansing information before uploading.
- Collaborate closely with management on administrative matters.
- Verify invoices received from awarding bodies.
- Maintain effective communication with colleagues, ensuring the timely and accurate distribution of relevant information.
- Monitor learner attendance closely.
- Address inquiries promptly, whether received via phone or online channels.

**Success Measures for Role (Impact)**:

- Accuracy and attention to detail.
- Timely case management.

**Key Qualities and Attributes**:

- Strong communication skills.
- Good listening skills.
- Excellent organisational skills.
- Keen attention to detail.
- Ability to work on own initiative.
- Ability to work under pressure.

**Experience and Qualifications Requirements**:

- English and maths level 2 (essential).
- ICT level 2 (desirable).
- Previous administration experience (essential).
- Experience of working in the education sector (desirable).

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

**Benefits**:

- Additional leave
- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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