Food & Beverage Team Leader

6 months ago

Bodmin, United Kingdom BJH - Food & Beverage Full time

**Luxury | History | Cornwall**

When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic surroundings. Located in the heart of Cornwall, this truly unique hotel is now ready for new stories, cherished memories, and unlimited possibilities. It’s an iconic venue and we are building a brilliant team to help shape and deliver the best experience in Cornwall.

**Role**: Your role as an F&B Team leader is to provide unforgettable dining experiences and commitment in your role as a Food and Beverage Team Leader. You’ll work to lead the team and contribute to our purpose and provide exceptional culinary experiences to our valued customers & guests. Maintaining our high quality standards and contributing to the overall success of our establishment.

**Key Responsibilities**

**1. Customer Service Excellence**
- Maintain a high level of customer satisfaction by addressing customer inquiries, feedback, and concerns promptly and professionally.
- Ensure that service standards are consistently met and exceeded.
- Ensure you and your team serve food and beverages promptly, adhering to SOP’s.

**2. Hygiene & Standards**
- Ensure you and your team set up and maintain dining areas, ensuring tables are clean and properly set with utensils, glassware, and tableware.
- Adhere to food safety and hygiene regulations, ensuring the safety and well-being of both guests and colleagues.
- Collaborate with the kitchen and bar teams to ensure that all menu items meet or exceed established standards, monitoring food and beverage quality, presentation, and consistency

**3. Operational Excellence**
- Monitor inventory levels, order supplies, and manage stock rotation
- Assist in scheduling staff shifts and managing labour costs effectively
- Oversee daily operations in the food and beverage department, including dining areas and bar services, ensuring all team members adhere to company policies, procedures, and safety guidelines

**4. Team Leadership**
- Lead, train, and motivate the food and beverage team to deliver outstanding customer service
- Collaborate with colleagues to maintain a smooth and organised flow of service.
- Support your team members during busy periods and special events.
- Identify training needs and conduct training sessions for staff on service techniques, product knowledge, and safety procedures

**Required Skills and Experience**
- High school education or equivalent; culinary or hospitality certification is a plus.
- Proven experience in a supervisory role within the food and beverage industry.
- Strong customer service skills with a friendly and approachable demeanour.
- Excellent communication skills, both verbal and written.
- Strong leadership and problem-solving abilities.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Familiarity with point-of-sale systems and basic computer skills
- Attention to detail and a commitment to delivering exceptional service.
- Basic math skills for handling payments and making change.
- Knowledge of food safety and hygiene standards.
- Flexibility to work evenings, weekends, and bank/public holidays as required.

**Benefits**
- 28 Days holiday
- Extra days holiday for your birthday
- An hourly rate increase after 3 months.
- Free meals on shift
- Free Gym access on-site
- Service charge & Tronc
- Company Pension Scheme
- Exclusive Employee discounts on accommodation, attractions & dining across the THC Group.
- Opportunities for career growth and development.
- Health and wellness benefits.
- Employee Assistance Programme
- Training and ongoing support to enhance your skills.

INDFOH

  • Seasonal Team Member

    7 months ago

    Bodmin, United Kingdom BJH - Food & Beverage Full time

    **Join us over the Christmas Period and experience the amazing world of Bodmin Jail!** **Luxury | History | Cornwall** When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within...

  • Seasonal Team Member

    6 months ago

    Bodmin, United Kingdom BJH - Food & Beverage Full time

    **Seasonal Food & Beverage Team Member - Bodmin Jail Hotel** **Luxury | History | Cornwall** - When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking...

  • F&b Assistant

    6 months ago

    Bodmin, United Kingdom BJH - Food & Beverage Full time

    **Food & Beverage Assistant - Bodmin Jail Hotel** **Luxury | History | Cornwall** - When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic...

  • Restaurant Waiter

    7 months ago

    Bodmin, United Kingdom BJH - Food & Beverage Full time

    **Luxury | History | Cornwall** When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic surroundings. Located in the heart of Cornwall, this truly...

  • Bartender

    6 months ago

    Bodmin, United Kingdom BJH - Food & Beverage Full time

    **Bartender - Bodmin Jail Hotel** **Luxury | History | Cornwall** - When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic surroundings. Located in...

  • Mixologist

    7 months ago

    Bodmin, United Kingdom BJH - Food & Beverage Full time

    **Luxury | History | Cornwall** When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic surroundings. Located in the heart of Cornwall, this truly...

  • Café Beverage Specialist

    2 weeks ago

    Bodmin, Cornwall, United Kingdom OneRetail Full time

    Job Overview:We are seeking a skilled Retail Barista Team Member to join our team on a permanent casual basis. As a key member of our café team, you will deliver first-class customer service and perfectly crafted beverages to our customers.Key Responsibilities:Deliver exceptional customer experiences by preparing perfectly blended drinks and serving...

  • Bar and Waiting Team Leader

    7 months ago

    Bodmin, United Kingdom Borough Arms, Bodmin Full time

    The Borough Arms is a charming traditional pub that’s steeped in history and blessed with spectacular surroundings. Nestled along the famous Camel Trail, the building dates back to the 1850s when its original purpose was to service trains taking china clay from the moor down to the port at Padstow. Are you already an experienced bar or waiting team...

  • Customer Service Coordinator

    2 weeks ago

    Bodmin, Cornwall, United Kingdom OneRetail Full time

    Job Title:Café Beverage Specialist">About OneRetail:We're a dynamic and growing company, seeking a driven Café Beverage Specialist to join our team on a permanent casual basis. With a focus on delivering exceptional customer service and crafting high-quality beverages, this role is perfect for those who thrive in fast-paced environments.Key...

  • Team Leader

    7 months ago

    Bodmin, United Kingdom Learning Disability and Autism Full time

    **Description**: **Team Leader Support Worker** **Pay rate: £15.50 an hour** (weekly pay) **Are you a Team Leader, who wants to make a difference and could lead a team and help support someone with Learning Disabilities and/or Autism?** At LDA, we support adults and young people who have needs attributed to Learning Disability, Autism or Mental Health...

  • Barista Team Member

    6 days ago

    Bodmin, Cornwall, United Kingdom OneRetail Full time

    About the RoleWe are currently seeking a highly motivated and skilled Barista to join our team as a permanent casual member. As a Barista, you will be responsible for preparing perfectly blended drinks and serving high-quality food that delights our customers.Key Responsibilities:Preparing perfectly blended drinks and serving high-quality food that delights...

  • Retail Barista Team Member

    2 weeks ago

    Bodmin, Cornwall, United Kingdom OneRetail Full time

    Job Description:As a Customer Service Coordinator, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our café. This is an exciting opportunity to join a forward-thinking company and contribute to our success.Key Responsibilities:Provide outstanding customer service by preparing perfectly blended...

  • Restaurant Team Leader

    3 weeks ago

    Bodmin, Cornwall, United Kingdom Tudor Hotels Collection Full time

    About Us">The Bodmin Jail Hotel & Attraction is a four-star luxury hotel located in the heart of Cornwall, offering a haven of style and comfort for our guests.">Job Title: Culinary Artist">We are seeking a skilled and creative Culinary Artist to join our culinary team. As a key member of our kitchen brigade, you will be responsible for developing and...

  • Night Shift Team Leader

    6 days ago

    Bodmin, Cornwall, United Kingdom DX Network Services Limited Full time

    Night Shift Team Leader OpportunityWe are seeking a motivated and experienced Team Leader to join our night shift team. As a key member of our management team, you will be responsible for leading and motivating a team of colleagues.The successful candidate will have excellent leadership skills, with the ability to work under pressure and meet deadlines. They...

  • Receptionist Team Leader

    7 months ago

    Bodmin, United Kingdom The Bodmin Jail Hotel Full time

    **Luxury | History | Cornwall** When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic surroundings. Located in the heart of Cornwall, this truly...

  • Team Leader

    7 months ago

    Bodmin, United Kingdom Learning Disability and Autism Full time

    Job Introduction **Team Leader** **Pay rate**:£16.80** (weekly pay)** **Shift Pattern: 2 X 10 hour TL days - 2 X 12 hour shifts, every other weekend.** **Requirements**: Unfortunately, we **cannot** provide **VISA sponsorship** **and we do not hire on a relocation basis, you must currently be based in/around the Bodmin area and able to commute. We’ve...

  • Dining Room Team Leader

    4 days ago

    Bodmin, Cornwall, United Kingdom LONG-TERM TEACHERS LIMITED Full time

    Job Description:The Dining Room Team Leader will be responsible for supervising students during lunchtime, promoting positive behavior, and ensuring the dining area is safe and clean. This is a rewarding role that requires strong communication skills and the ability to work effectively as part of a team.

  • Front of House

    6 months ago

    Bodmin, United Kingdom The Bodmin Jail Hotel Full time

    **Front of House - Team Leader - Bodmin Jail Hotel** **Luxury | History | Cornwall** - When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic...

  • Hospitality Food Specialist

    6 days ago

    Bodmin, Cornwall, United Kingdom Bodmin Jail Hotel Full time

    Hospitality Food Specialist NeededBodmin Jail Hotel's Moor Cafe is seeking an experienced Hospitality Food Specialist to join our culinary team. In this role, you will be responsible for creating a positive dining experience for our guests through your expertise in menu development, kitchen management, and team leadership.We offer a salary of £37,000 -...

  • Boning Hall Team Member

    6 days ago

    Bodmin, Cornwall, United Kingdom Kepak Group Full time

    Kepak Group, a leader in European food production, is seeking an experienced Boning Hall Team Member to join their team at their Bodmin Site.About the PositionThis full-time role offers a competitive salary of £13.94 per hour, with opportunities for professional growth and development.The successful candidate will play a vital role in the company's food...