Customer Service Coordinator
2 days ago
Café Beverage Specialist
">About OneRetail:We're a dynamic and growing company, seeking a driven Café Beverage Specialist to join our team on a permanent casual basis. With a focus on delivering exceptional customer service and crafting high-quality beverages, this role is perfect for those who thrive in fast-paced environments.
Key Responsibilities:- Prepare perfectly blended drinks and serve high-quality food to meet the expectations of our customers.
- Maintain the cleanliness of the bar area and ensure a welcoming atmosphere.
- Process payments efficiently and effectively.
- Build strong relationships with colleagues and customers alike.
- Maintain stock levels of clean mugs and plates.
- Develop expertise in brewing methods, beverage blends, and food preparation techniques.
- Evaluate and report any maintenance needs related to brewing equipment.
- Represent OneRetail and uphold a positive brand image at all times.
- Adhere to Food Handling & Hygiene standards and Health & Safety regulations.
- Be an excellent communicator and team player.
- Possess previous experience in customer-facing roles.
- Display a proactive and motivated approach to work.
- Make informed decisions that prioritize customer satisfaction.
- Have hands-on experience with brewing equipment and a willingness to learn.
- Show resilience under pressure.
- Demonstrate exceptional timekeeping and reliability.
We offer competitive pay, great perks, and unparalleled opportunities for growth and development. Join us to grow your career as a leader in the industry
Equal Opportunities:At OneRetail, we are committed to fostering an inclusive environment where every individual can be their authentic self. We celebrate diversity and strive to create opportunities for advancement for all our team members.
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