Mixologist

**Luxury | History | Cornwall**

When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic surroundings. Located in the heart of Cornwall, this truly unique hotel is now ready for new stories, cherished memories, and unlimited possibilities. It’s an iconic venue and we are building a brilliant team to help shape and deliver the best experience in Cornwall.

**Role**: As a Mixologist, you will play an integral role in providing our guests with a refined and memorable experience. You will be responsible for crafting premium champagne cocktails, offering a deep knowledge of cocktails, champagne, and wine, and ensuring the highest level of service.

**Key Responsibilities**

**1. Customer Service Excellence**
- Welcome and engage with guests, offering personalised service and demonstrating an in-depth knowledge of champagne and wine.
- Assist guests with drink selections and provide recommendations, including upsells
- Take orders accurately and efficiently, ensuring special dietary requests are communicated to the kitchen.

**2. Hygiene & Standards**
- Set up and maintain the bar areas, ensuring tables are clean and properly set up
- Maintain the Bar's elegance by ensuring cleanliness, organisation, and the proper arrangement of glassware and bar tools
- Take and process orders accurately and efficiently, ensuring that each drink is served at the optimal temperature and in the appropriate glassware

**3. Payment Handling**
- Process guest payments accurately and efficiently, handling cash and electronic transactions with integrity and precision.

**4. Mixology**
- Expertly open, pour, and serve a selection of champagnes, wines, and other beverages while providing guests with information and recommendations on our offerings
- Create signature champagne cocktails with precision, creativity, and flair, enhancing our guests' experience
- Be well-versed in the Bar menu, including champagne brands, vintages, and food pairings

**5. Events**
- Participate in special events, such as wine tastings, champagne tastings, and seasonal promotions, to create unique drink menus and provide exceptional service

**Required Skills and Experience**
- Experience as a bartender, ideally in a high-end hotel or fine dining establishment.
- A deep passion for champagne and wine, with extensive knowledge of various champagne brands and wine varietals.
- Strong customer service skills with a friendly and approachable demeanour.
- Excellent communication skills
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously, while delivering a great service
- Attention to detail and a commitment to delivering exceptional service.
- Basic math skills for handling payments and making change.
- Flexibility to work evenings, weekends, and bank/public holidays as required.

**Benefits**
- 28 Days holiday
- Extra days holiday for your birthday
- An hourly rate increase after 3 months.
- Free meals on shift
- Free Gym access on-site
- Service charge & Tronc
- Company Pension Scheme
- Exclusive Employee discounts on accommodation, attractions & dining across the THC Group.
- Opportunities for career growth and development.
- Health and wellness benefits.
- Employee Assistance Programme
- Training and ongoing support to enhance your skills.

INDHOTEL