Front Office Desk Assistant

4 weeks ago


London, United Kingdom Alexander Mann Solutions (AMS) Full time

**Job description - summary**
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients’ recruitment team and provide professional interim and temporary resources.

We are currently working with our client, M&G.

**Job description - the role**
At M&G our vision is**:_to become the best loved and most successful savings and investment business _**and we’re looking for people who are excited about joining us on our journey. We’re digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for our customers. To help us achieve our vision we’re looking for exceptional people who live our values and behaviours and who can inspire others; embrace change; deliver results and keep it simple.

On behalf of M&G, AMS are looking for a **Front Office Desk Assistant /Receptionist for an initial 3-month** **contract** based in **London. **Days and hours of work Tuesdays, Wednesday and Thursdays, must have the ability to cover Mondays on an adhoc basis**.**

**Purpose of the Role**:
The purpose of this role is to ensure the smooth running of Front of House for M&G visitors, their subletters, client floor meeting rooms and provide event support.

The role is fast past paced and varied, it will suit a well organised and confident individual with good communication skills, organisational skills and attention to detail. We are looking for a dynamic and quick-thinking person who is passionate about 5-star customer service and takes pride in the delivery of this service. Must have the ability to build rapports with staff, clients and maintain those relationships. Be a flexible and a good team player whilst supporting the Visitor Team Manager.

**As a Front Office Desk Assistant /Receptionist you will be responsible for**:

- Greeting all visitors and staff into the office in a professional and friendly manner.
- Carrying out client floor and meeting room checks, including executive area.
- Tidying meeting rooms before and after each meeting.
- Logging reactive tasks.
- Welcoming guests and offering refreshments upon arrival of the client floor.
- Creating last minute bookings.
- Making taxi bookings.
- General admin duties such as photocopying, printing.
- Ensuring newspapers & magazine are in date.
- Coordinating events.
- Must be well presented and adhere to all Visitor Team Standards (Essential).
- Good verbal and written communication skills (Essential).
- Ability to problem solve using your own initiative (Essential).

**_ The IR35 status of this assignment will be assessed following the selection process and prior to confirmation of assignment offer._**

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

Job Reference: M&G00628


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