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Front Desk Receptionist

2 months ago

London, United Kingdom A. G. M. Hotels Full time

**Responsibilities**:

- Greeting visitors in a hospitable manner, high level of customer service required.
- Checking-in and checking-out guests, accepting and filing new bookings, amending or verifying existing bookings, processing payments.
- Answering and directing incoming calls, assisting with guest queries.
- Scheduling appointments and maintaining calendars.
- Arranging taxis.
- Helping guests in booking local attractions or tours.
- Maintaining office supplies and equipment.
- Maintaining a neat and orderly front desk area.
- Handling incoming and outgoing mail.
- Performing basic administrative tasks such as filing, photocopying, and data entry.
- Helping with luggage if needed.
- Respecting hotel dress code.
- Respecting strict lateness policy.

**Job Type**: Part-time

Pay: £11.00-£12.00 per hour

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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