Front Desk Receptionist

7 days ago


London, Greater London, United Kingdom The Westminster London-Curio Collection by Hilton Full time
We are currently looking for a
Front Desk Receptionist, at The Westminster London, Curio Collection by Hilton.

You will part of the Front of House team and will assist in delivering high standards of services to all hotel guests.

This position would suit someone who has a passion to work in a fast-paced busy environment, who is also self-motivated and enjoys working in a team.

The Westminster London, Curio Collection by Hilton is situated in the vibrant heart of Westminster overlooking the River Thames and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital

When hiring new employees, we look for people with a passion for food, hospitality, and a desire to learn. Personality and Passion are what drive our company forward.

What will I be doing?


As a Front Office Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out.

A Front Office Receptionist you will contribute to the first impressions for our Guests and, therefore, must perform the following tasks to the highest standards:

  • Carry out Guest queries in a timely and efficient manner
  • Ensure an efficient and excellent experience for our Guests
  • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests
  • Demonstrate a high level of customer service at all times
  • Maximize room occupancy and use upselling techniques to promote hotel services and facilities

What are we looking for?
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in a customerfocused industry
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Ability to work on your own and as part of a team
  • Excellent Communication skills both verbal and written
  • Demonstrate excellent team building with other hotel departments
  • Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in cash handling
  • Previous experience in Onq desirable

Your Benefits

  • Free meals on duty
  • 28 days holiday inclusive of bank holidays
  • Perkbox and Employee Assist Helpline
  • Hilton worldwide discounted employee/friends & family room rates
  • Social events throughout the year
  • Discount on Food & Beverage with the hotel outlets
  • Learning & Development opportunities

Job Types:
Full-time, Permanent

Salary:
£23,000.00 per year

Benefits:

  • Bereavement leave
  • Canteen
  • Company pension
  • Discounted or free food
  • Employee discount
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Health & wellbeing programme
  • Onsite gym
  • Referral programme
  • Sick pay
  • Store discount
  • Transport links

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay

Work Location:
In person

Reference ID:
FOH 2023

  • London, Greater London, United Kingdom Aire Ancient Baths Full time

    The role: As a Receptionist, you will join our London team and be responsible to manage the reception area, coordinating all the front desk activities in your shift with outstanding customer service by demonstrating a friendly and courteous attitude. Daily, you will be responsible for greeting and welcoming our guests, as well as, answer incoming...


  • London, Greater London, United Kingdom FRENCH RESOURCES Full time

    French luxury and worldwide renowned brand with strong values is looking for a French speaking Front Desk Concierge for their UK head office. This is a new role where our client wants their visitor to experience a 5* hotel style visitor service. The Front Desk Concierge will be the first point of contact for visitorsand will provide both administrative and...


  • London, Greater London, United Kingdom Maggie & Rose Full time

    Created by mums in 2006, Maggie & Rose Family Members' Club is an inspiring haven for families to come together to eat, play and learn.With clubhouses located in London, Hong Kong and Mainland China, members can enjoy energy-busting play areas, creative classes and healthy all-day family dining in the most beautiful of spaces.Families can access Maggie &...

  • Front Desk Host

    7 days ago


    London, Greater London, United Kingdom FRENCH RESOURCES Full time

    French luxury and worldwide renowned brand with strong values is looking for a Junior French speaking Front Desk Host for their UK head office. This is a new role where our client wants their visitor to experience a 5* hotel style service. The Junior FrontDesk Host will be the first point of contact for visitors and will have reception as well as facilities...

  • Receptionist

    7 days ago


    London, Greater London, United Kingdom Front Office Full time

    #Join Our HappinessAre you the type of person who gets out of bed on the right side daily? If so, we'd like you to come and join our happiness as Receptionist.Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it's our people that deliver it with their fun and caring attitude. We are always on the lookout for development...

  • Casual Receptionist

    7 days ago


    London, Greater London, United Kingdom Front Office Full time

    #Join Our HappinessAre you the type of person who gets out of bed on the right side daily? If so, we'd like you to come and join our happiness as Receptionist.Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it's our people that deliver it with their fun and caring attitude. We are always on the lookout for development...


  • London, Greater London, United Kingdom East London Gymnastics Centre Full time

    Experienced receptionist/front desk required with managerial qualities with potential to progress.Times/ShiftsMon - Friday with 1 weekend day on a rotaBetween the hours of 12:30pm - 9:30pm which will be rota'd into shifts (split)Key duties; Book in or assist with booking people into the various classes that run. Give information or advice on classes/sessions...

  • Front of House

    7 days ago


    London, Greater London, United Kingdom Triumph Consultants Ltd Full time

    What's involved with this role:Interim Front of House /Receptionist -Hybrid Working - QAD/994 /0504Pay Rate: £12.95 PAYE per hour Our client is within central government, and they are looking to hire aReceptionist/Administrator to work in a Front desk based role for a facilities team. As Receptionist/Administrator you will have previous experience of...


  • London, Greater London, United Kingdom Nyumba Michael Charalambous Full time

    Company descriptionFive star hair and beauty salon in Sloane Square. Looking for an experienced front of house receptionist with knowledge of the use of iSalon. Job is available immediately on first come first serve.Job descriptionThe position requires experience in all areas of service ,booking in appointments using the i salon system and speaking clearly...

  • Receptionist

    7 days ago


    London, Greater London, United Kingdom NoMad Hotel Full time

    THE NOMAD HOTELNoMad London, a World's 50 Best Hotel 2023, is a luxurylifestyle hotel that takes residence in the heart of Covent Garden inside thehistoric, grade II-listed building famously known as The Bow StreetMagistrates' Court. As the NoMad's first presence outside the UnitedStates, NoMad London continues to offer a culture of gracious...


  • London, Greater London, United Kingdom Suits and Boots Limited Full time

    Our client is seeking a confident Front of House Receptionist, who has strong customer service skills, good organisation, and is confident with meeting and greeting clients and guests. There will be additional office tasks to perform, which makes the job extremely varied, rewarding, and plays an integral role to the company.About the clientOur client is a...


  • London, Greater London, United Kingdom Alexander Mann Solutions (AMS) Full time

    Job description - summaryWe are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional...

  • Receptionist

    1 week ago


    London, Greater London, United Kingdom Front Office Full time

    Join the team that Always CaresAre you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Receptionist (Guest Service Agent) at the Royal Lancaster London. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.Some of our...


  • London, Greater London, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Financial ServicesLondon13/11/2023Type of Position: Front of House Receptionist - LondonPay: £25k - £30kFront of House Receptionist - London:We are working alongside an exceptional Wealth Management firm based in London looking to recruit a Front of House Receptionist for their office. Reporting to the board of directors as sole receptionist, your duties...

  • Receptionist

    7 days ago


    London, Greater London, United Kingdom Aesthetics by Lauren Turner Full time

    As a Receptionist, you will be the first point of contact and front of house for Aesthetics by Lauren Turner. Our Receptionist's duties include offering administrative support across the clinic. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and...


  • London, Greater London, United Kingdom The Stay Club Full time

    Dear Applicants,The Stay Club Camden is looking for a full-time Front Desk Receptionist to join our fast-growing company, this a great opportunity for someone that wants to jump-start their carer in the student/hotel hospitality industry, our properties are the latest trend in student accommodation and continue to provide a remarkable experience to our...


  • London, Greater London, United Kingdom Tiger Recruitment Ltd Full time

    Front of House ReceptionistUp to £37,00012 month FTC to permWhat you'll do; Provide an exceptional front of house service Acting as the first point of contact for all visitors Screen incoming calls and redirecting them Management of the office meeting rooms and desk bookings Work closely with the facilities manager supporting with adhoc Inbox management and...


  • London, Greater London, United Kingdom Holiday Inn Kensington High Street Full time

    Holiday Inn London - Kensington High Street is one of Europe's largest Holiday Inns, the hotel offers an ideal central London location, stylish modern accommodation and a world of culture and comfort for both leisure and business travellers. The hotel has 706 modern guest bedrooms 13 flexible meeting rooms, which can accommodate up to 300 delegates. Our Food...


  • London, Greater London, United Kingdom AIRE Ancient Baths Full time

    AIRE is looking for a Front Desk Supervisor to join our site in London.Your main responsibility is to support the Front Desk Manager by coordinating all the reception activities as well as, helping him to assist and supervise the team.As Front Desk Supervisor you will support the development of the Front Desk protocols in accordance with the current AIRE...

  • Front Desk Manager

    7 days ago


    London, Greater London, United Kingdom Royal Caribbean Group Full time

    The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...