Sheltered Housing Advisor

7 months ago


Dorchester, United Kingdom Magna Housing Limited Full time

**Sheltered Housing Advisor**
- ** £24,358.00 per annum plus on call allowances**:

- ** 37 Hours per week (Mon - Fri)**:

- ** Home based with regular travel to Dorset Magna Sites.**:

- ** Role Type: Permanent**:

- ** Interviews will be held on: Tuesday 9th April**

At Magna our vision is to create great homes together. Magna have ambitious plans and we are seeking creative, aspirational and talented people to work with us

**The role**:
As a Sheltered Housing Advisor, you will be responsible for the day to day running of a selection of sheltered housing schemes (sheltered housing for older persons or those with a support need). You will ensure that our customers’ wellbeing is at the heart of everything we do.

**What you take care of**:

- You will undertake weekly and monthly contact with all sheltered customers across your allocated schemes.
- You will assist the lettings team in the viewings of new potential residents.
- You will liaise with both internal and external services, providing signposting /referral services where necessary.
- You will be responsible for managing all aspects of scheme management, compliance, and associated paperwork.
- This role will require you to work on an out of hours on call Rota Scheme (5pm - 08.30) for which you will receive an allowance: £12 per hour for Monday to Friday and £20 for Saturday, Sunday and Bank Holidays. Frequency approximately three shifts per month.

**What you need to be successful**:

- Excellent communication skills are required, alongside experience of working in supported housing or a similar environment.
- Knowledge of Safeguarding, Equality, Diversity and Customer Confidentiality.
- You will be Customer focused with a desire to exceed customer expectations and deliver high levels of Service at all times, whilst adhering to regulations and Magna Values.
- You will be highly competent in maintaining accurate records with an excellent level of ICT skills.
- You must be able to travel independently to and from Magna sites on a regular basis - Access to a vehicle and a full driving licence is essential.
- ** Applicants with transferrable qualities are encouraged to apply.**

**Magna Benefits**:
We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers.

**We offer**:

- 25 days holiday (rising to 30 days after 5 years’ service)
- Pension matched up to 8%
- Employee assistance & health care cash plan
- Learning and development
- Discounts on entertainment, high street shops and grocery shopping
- Wellbeing portal
- Colleague Voice

Our full range of Magna benefits can be viewed on our company website, under each vacancy.

**For an informal discussion **about this post, please contact Dani Davies - Resourcing Business Partner at or 07528974936.

We’re Magna Housing, a customer-centred housing association, mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers, and our colleagues, and we work hard to deliver this year on year.

Our vision of “Creating Great Homes Together” is fundamental to the work we do and we have ambitious plans to be “beyond the best” over the next ten years.

Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey - one that requires agility in how the business develops over the next decade, and different, innovative ways of working as we explore new territory.

Inclusion is important to us here at Magna, and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We won’t achieve our vision, mission or strategy without being inclusive. It is the foundation of how we work, our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant.

Our successes come through an appreciation of difference - different perspectives, experiences, thoughts, actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right, first time, and offer the right homes in the right place for our customers.

For further information about Magna, please visit our website by clicking **here**.

**#teammagna



  • Dorchester, United Kingdom Magna Housing Limited Full time

    **Sheltered Housing Advisor - Part-time** - £15,141.36 - 23 Hours per week - Home based with daily travel to Dorset Magna Sites. - Role Type: Permanent **At Magna our vision is to create great homes together. Magna have ambitious plans and we are seeking creative, aspirational and talented people to work with us!** **The role**: As a Sheltered Housing...


  • Dorchester, United Kingdom Magna Housing Group Full time

    SHELTERED HOUSING ADVISOR 18 hours per week Salary £11,285.51 We offer a great place to work, with an excellent range of benefits including holiday starting at 5 weeks, pension contributions matched up to 8%, an Employee Assistance Programme, Cash back scheme that can be used towards the cost of new glasses, dental treatment and prescriptions plus lots...


  • Dorchester, United Kingdom Magna Housing Limited Full time

    SHELTERED HOUSING ADVISOR 18 hours per week Salary £11,285.51 We offer a great place to work, with an excellent range of benefits including holiday starting at 5 weeks, pension contributions matched up to 8%, an Employee Assistance Programme, Cash back scheme that can be used towards the cost of new glasses, dental treatment and prescriptions plus lots...

  • Sheltered Team Lead

    13 hours ago


    Dorchester, United Kingdom Magna Housing Limited Full time

    Sheltered Housing Team Lead Home based with some travel to Dorchester Salary £31,865 PA Plus great benefits! 37 hours per week Monday to Friday An exciting position has arisen in the sheltered housing team in Dorset. This role will see the successful applicant manage and supervise a team of sheltered housing advisors which maintain the health, safety...

  • Customer Care Advisor

    7 months ago


    Dorchester, United Kingdom Magna Housing Limited Full time

    **Customer Care Advisor** - **Salary: £24013 per annum**: - ** Hours: 37 hours per week (Mon - Fri)**: - ** Location**: Predominately home-based working with some travel to the office in Dorchester or Williton, therefore commutable distance from office would be advantageous. **At Magna, our vision is to create great homes together. Magna have ambitious...

  • Customer Care Advisor

    7 months ago


    Dorchester, United Kingdom Magna Housing Limited Full time

    **Customer Care Advisor** - **Salary: £22,228 per annum plus benefits**: - ** Hours: 34.25 hours per week (Mon - Fri)**: - ** Location**: Predominately home-based working with some travel to the office in Dorchester or Williton, therefore commutable distance from office would be advantageous. **At Magna, our vision is to create great homes together....


  • Dorchester, United Kingdom Dorset Council Full time

    **About The Role**: This role is essential to the support being provided to our rough sleeper cohort who are being accommodated in specialist accommodation across the Dorset Council conurbation. The post holder will proactively work with our rough sleeper cohort to: - Maintain existing tenancies in our specialist accommodation - Work with our clients to...

  • Personal Advisor

    6 months ago


    Dorchester, United Kingdom Connect2Dorset Full time

    Overview: We are seeking a dedicated and compassionate Personal Banking Advisor to join our team. As a Personal Banking Advisor, you will provide personalized banking services and financial advice to our valued customers. This role requires excellent customer service skills, attention to detail, and a strong understanding of banking products and...


  • Dorchester, United Kingdom CV-Library Full time

    TSA Surveying are working in partnership with a leading Property Surveying Consultancy and are looking to appoint Stock Condition Surveyors on a 6 MONTH CONTRACT starting ASAP   All surveys are carried out on a tablet device using asset management software  Outside IR35 role Paid Per Survey - FLATS and HOUSES,...


  • Dorchester, United Kingdom 1610 Full time

    As a **Customer Experience Advisor at Dorchester Sports Centre (9-15 hours per week or variable hours are available on a zero hours contract)**, you will carry out concierge duties at the front of house, welcoming, engaging with and directing customers and visitors to the centre and supporting back-office administration, supporting digital/phone booking...

  • Sales Advisor

    7 days ago


    Dorchester, United Kingdom Glow Green Ltd Full time

    **Sales Advisor** **£26k basic - £80k OTE** **Uncapped Bonus** Are you looking to build a career within a thriving, dynamic and digital savvy company? This is a great opportunity to learn something new and be a part of a very rapidly growing "green" industry. Glow Green is a smart home technology company, who have recently received £2M of funding...


  • Dorchester, Dorset, United Kingdom Dorset Council Full time

    About the RoleThe Dorset Council work experience program is designed to provide individuals with real-world skills and knowledge in the dynamic field of Adult Social Care.This opportunity is open to students aged 16+ and beyond. You will work with experienced staff on real projects and tasks, taking responsibility for your learning and asking for help when...

  • Aftersales Advisor

    3 days ago


    Dorchester, United Kingdom Highwood Full time

    We are seeking a pro-active individual to join our busy Aftersales division assisting our Parts and Service departments. The role includes, but is not limited to, the supply of parts to our retail customers as well as our own team of engineers, telephone answering from our customer base, goods inwards and despatch of parts, taking bookings for workshop...

  • Personal Advisor

    7 months ago


    Dorchester, United Kingdom Triumph Consultants Ltd Full time

    **What's involved with this role: **Temporary Personal Advisor - Care Leavers** **Reference no: Dorset TCL 91882** **Pay Rate: £17.60 per hour PAYE **35-37 Monday to Friday, normal working hours** **This opening assignment is for 2-3 months** **City: DORCHESTER** Improve the life chances of young people who have left local authority care, in accordance...


  • Dorchester, United Kingdom Jago Consultants Ltd Full time

    ASSISTANT AFTERSALES MANAGER - DORCHESTER Job Role - Assistant Aftersales Manager / Senior Service Advisor / Assistant Service Manager / Service Reception Manager Job Location - Dorchester, Dorset Salary basic 28k OTE 34k Hours: Monday - Friday 08.00 - 18.00and alternate Saturdays08.00 - 13.00 You will have previously worked in a similar role, or...

  • Fire Safety Advisor

    2 months ago


    Dorchester, United Kingdom CV-Library Full time

    Joshua Robert Recruitment is working with the UK's biggest public sector health trust.   They are looking for a Fire Safety Advisor to join their team on a temporary basis, for at least 6 months, but could extend.   Location: Dorchester, Dorset   Job Purpose: Support the Fire Officer in providing expert professional guidance and...


  • Dorchester, United Kingdom Country Court Full time

    **Customer Relations Manager - Required at our Brand New Care Home 'Selwood House Care Home' in Charlton Down, Dorchester, Dorset -Part of the Country Court Family** **Hours: 37.5 Hours per week -Monday to Friday** **Salary OTE £39,000 (£25,000 BASIC & £14,000 Commission for an on-target performance)** Care about people as much as the numbers? Are you...

  • Business Partner

    7 months ago


    Dorchester, United Kingdom Dorset Councils Full time

    Are you passionate about making a difference in Adults and Housing services through the power of data? Do you excel in building strong partnerships and driving performance improvement? Dorset Council is seeking a dynamic individual to join our team as a Business Intelligence (BI) & Performance Business Partner for Adults and Housing. **What’s in it for...

  • Business Partner

    7 months ago


    Dorchester, United Kingdom Dorset Council Full time

    **About The Role**: Are you passionate about making a difference in Adults and Housing services through the power of data? Do you excel in building strong partnerships and driving performance improvement? Dorset Council is seeking a dynamic individual to join our team as a Business Intelligence (BI) & Performance Business Partner for Adults and...

  • Advanced Practitioner

    7 months ago


    Dorchester, United Kingdom Dorset Council Full time

    **About The Role**: The Dorset Council Adults and Housing Directorate delivers adult social care, housing, and a range of community services to people of all ages living in Dorset within the context of the Dorset Council Plan. The Council Plan is focused on making Dorset ‘A great place to live, work and visit’. This will be delivered through 5 priority...