Sheltered Housing Advisor

3 months ago

Dorchester, United Kingdom Magna Housing Limited Full time

**Sheltered Housing Advisor**
- ** £24,358.00 per annum plus on call allowances**:

- ** 37 Hours per week (Mon - Fri)**:

- ** Home based with regular travel to Dorset Magna Sites.**:

- ** Role Type: Permanent**:

- ** Interviews will be held on: Tuesday 9th April**

At Magna our vision is to create great homes together. Magna have ambitious plans and we are seeking creative, aspirational and talented people to work with us

**The role**:
As a Sheltered Housing Advisor, you will be responsible for the day to day running of a selection of sheltered housing schemes (sheltered housing for older persons or those with a support need). You will ensure that our customers’ wellbeing is at the heart of everything we do.

**What you take care of**:

- You will undertake weekly and monthly contact with all sheltered customers across your allocated schemes.
- You will assist the lettings team in the viewings of new potential residents.
- You will liaise with both internal and external services, providing signposting /referral services where necessary.
- You will be responsible for managing all aspects of scheme management, compliance, and associated paperwork.
- This role will require you to work on an out of hours on call Rota Scheme (5pm - 08.30) for which you will receive an allowance: £12 per hour for Monday to Friday and £20 for Saturday, Sunday and Bank Holidays. Frequency approximately three shifts per month.

**What you need to be successful**:

- Excellent communication skills are required, alongside experience of working in supported housing or a similar environment.
- Knowledge of Safeguarding, Equality, Diversity and Customer Confidentiality.
- You will be Customer focused with a desire to exceed customer expectations and deliver high levels of Service at all times, whilst adhering to regulations and Magna Values.
- You will be highly competent in maintaining accurate records with an excellent level of ICT skills.
- You must be able to travel independently to and from Magna sites on a regular basis - Access to a vehicle and a full driving licence is essential.
- ** Applicants with transferrable qualities are encouraged to apply.**

**Magna Benefits**:
We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers.

**We offer**:

- 25 days holiday (rising to 30 days after 5 years’ service)
- Pension matched up to 8%
- Employee assistance & health care cash plan
- Learning and development
- Discounts on entertainment, high street shops and grocery shopping
- Wellbeing portal
- Colleague Voice

Our full range of Magna benefits can be viewed on our company website, under each vacancy.

**For an informal discussion **about this post, please contact Dani Davies - Resourcing Business Partner at or 07528974936.

We’re Magna Housing, a customer-centred housing association, mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers, and our colleagues, and we work hard to deliver this year on year.

Our vision of “Creating Great Homes Together” is fundamental to the work we do and we have ambitious plans to be “beyond the best” over the next ten years.

Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey - one that requires agility in how the business develops over the next decade, and different, innovative ways of working as we explore new territory.

Inclusion is important to us here at Magna, and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We won’t achieve our vision, mission or strategy without being inclusive. It is the foundation of how we work, our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant.

Our successes come through an appreciation of difference - different perspectives, experiences, thoughts, actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right, first time, and offer the right homes in the right place for our customers.

For further information about Magna, please visit our website by clicking **here**.

**#teammagna

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