Sheltered Housing Advisor
3 days ago
SHELTERED HOUSING ADVISOR
18 hours per week
Salary £11,285.51
We offer a great place to work, with an excellent range of benefits including holiday starting at 5 weeks, pension contributions matched up to 8%, an Employee Assistance Programme, Cash back scheme that can be used towards the cost of new glasses, dental treatment and prescriptions plus lots of other benefits.
Reporting to the Team Leader your responsibilities will include:
- To undertake daily or weekly contact with all scheme customers
- To undertake monthly testing of all scheme equipment
- Assisting in the viewings of new potential residents
- Providing sign-posting/referral services where necessary both internally and externally
- Arranging and managing scheme meetings and activities
- This role will require you to work on an out of hours on call Rota Scheme for which you will receive additional pay, you will therefore, need to have a flexible approach to work.
- You may be required on occasion to travel to other Magna sites across Somerset providing cover for other colleagues when necessary
- You will be responsible for managing all aspects of scheme management, Compliance and associated paperwork. You will be provided with the necessary IT equipment and a working from Home allowance to support this.
What we are looking for
- Experience of working in supported housing or a similar environment is desirable
- You will be Customer focused with a desire to exceed customer expectations and deliver high levels of Customer Service at all times whilst adhering to regulations and Magna Values.
- You will be highly competent in maintaining accurate records with an excellent level of ICT skills. Able to learn new systems quickly and with ease.
- A proven ability to communicate effectively both written and verbally and experience of maintaining client confidentiality is essential.?
- To be successful you must have a full UK Driving Licence and use of a car
**Job Type**: Permanent
**Salary**: £11,285.51 per year
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