Customer Service/admin Assistant

3 months ago


Doncaster, United Kingdom OCL Solicitors Limited Full time

Job description

OCL Solicitors is a rapidly expanding law firm dealing largely in Road Traffic Accident Litigation and are looking to expand our OIC Portal Team.

This opportunity gives you the chance to work for a specialist personal injury law firm which has great scope for internal progression, multiple staff benefits and the chance to earn additional bonus.
- Ability to learn fast and efficiently in a professional environment.
- Ability to manage a large work load.
- Ability to manage your own diary and task list to ensure that you work efficiently and effectively on your own.
- A high standard of English/grammatical skills.
- A confident phone manner.
- Good IT skills.
- Excellent communication skills and the ability to work well within a team.

**Key Responsibilities**:

- Assisting in the running of a case load on the OIC Portal (training to be provided)
- Drafting letters to clients and relevant parties
- Liaising with clients to obtain and relay information/updates
- Liaise with Insurers, other Third Parties and their representatives

The hours required to work for this role are Monday to Friday - 9am - 5:30pm.

You will have the opportunity to be awarded a monthly attendance bonus of £100 plus an additional £200 every 6 months providing you have a 100% attendance record.

**Salary**: up to £19.000 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

**Salary**: Up to £20,319.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Doncaster, DN4 5RA: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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