Customer Service Administrator
7 months ago
We are expanding and need more team members for our customer service department.
This role shall cover duties within the customer service department and any additional or different duties in any department which the Company may require administration from time to time. This role requires you to assist with general admin duties within the customer service department.
**Duties to include:
- **
- Managing customer accounts and providing updates where necessary working within the timescales of customer deadlines.
- Ensuring all necessary customer record documents, MIS internal systems and any other record system required by customers, are complete to ensure a smooth work process for all areas of the Company and customers.
- Supporting roles to ensure vehicles arrive on time to ensure customer deadlines and expectations are met.
- Dealing with customer complaints and support requests.
- Arranging both warranty or chargeable repairs to include on site and off site works.
- Processing of sales of vehicle accessories, vehicle racking and livery accident damage.
- Contacting and liaising with customers as and when required.
- Liaising with third party suppliers as and when needed.
- Liaising with internal departments.
- General administrative duties as required.
- Ad-hoc duties as and when required
**Competencies:
- **
- Ability to communicate effectively and professionally both in writing and verbally
- Leadership skills are preferable
- Ability to work independently and as part of a team
- Accuracy in all tasks
- Ability to learn technical information quickly.
- Flexible as the work can be varied.
- Strong organisational skills.
- Excellent computer skills and knowledge of programs such as excel preferred.
**Job Types**: Full-time, Permanent
Pay: From £24,000.00 per year
**Benefits**:
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
-
Customer Service Administrator
20 hours ago
Doncaster, United Kingdom Office Angels Full timeOffice Angels have partnered with an award winning company who are seeking a Customer Service Administrator to join their team. If you have strong customer service skills and are looking for your next challenge then this is the perfect role for you. **Role**: Customer Service Administrator **Contract**: Full time, Permanent, Monday - Friday 8:30am -...
-
Customer Service Administrator
2 days ago
Doncaster, United Kingdom Rapid PVCu Systems Ltd Full timeJob description Rapid PVCu Systems are looking for a **Customer Service Administrator** to join our friendly team. We are Manufacturer of PVCU products based in Harworth, Doncaster. **The role will involve**: Answering incoming calls from existing customers Making outbound calls to our existing customers Dealing efficiently with customer queries, liaising...
-
Administration and Customer Service Professional
2 weeks ago
Doncaster, Doncaster, United Kingdom Powerlines Group Full timeWe are seeking an Administration and Customer Service Professional to join our team at Powerlines Group GmbH in Doncaster. As an integral part of our plant hire business, this role involves providing exceptional customer service and administrative support.Main ResponsibilitiesProvide high-quality customer service and resolve any issues or concerns...
-
Support Services Administrator
2 days ago
Doncaster, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 266813**Salary**: - £19,355**Job grade**: - Administrative Assistant- HMPPS Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the...
-
Customer Service Administrator Apprentice
7 months ago
Doncaster, United Kingdom Lifetime Training Full timeAs a customer service administrator, you will be assisting the General Manager with the day-to-day smooth running of the office hub, providing support to our sales team and dealing with customers enquiries. - Assist the sales team with order processing and sales reports. - Bodyshop data generation and route planning for Sales Team visits. - Tracking orders,...
-
Customer Service Advisor
6 months ago
Doncaster, United Kingdom Frian Web service Full timeMINIMUM WAGE 40 HOURS PER WEEK HOURS 8AM - 7PM - TWO SHIFTS - 8AM - 4PM - 11AM - 7PM Working on a Rota Fantastic opportunity now available to join a close-knit team as Customer Service Advisor in Doncaster. You will be responsible to conduct a varied role which is likely to keep you challenged daily whether it be dealing with incoming enquiries providing...
-
Technical Customer Service Administrator
4 days ago
Doncaster, United Kingdom BOXES & PACKAGING LTD Full timeJob Title: Technical Customer Service Administrator Location: Boxes and Packaging (Doncaster) Ltd., Shaw Lane Ind Est, Doncaster, DN2 4SE Term: Permanent **Salary**: £23,000 - £25,000 p/a **About Us**: Boxes and Packaging offers the UK’s largest independent national sheet plant network, supplying a full range of customers with the design and...
-
Administration / Customer Service Executive
7 months ago
Doncaster, United Kingdom Go Green Ltd Full time**Administration / Customer Service Executive / Contracts Executive** **Are you looking for a chance to build a long and successful career in a market-leading business with an environmental focus? The chance to make a difference for greener futures throughout the UK and Europe? Look no further!** We are hiring a number of positions across our Projects team...
-
Service Administrator
21 hours ago
Doncaster, United Kingdom Headstar Full time"What else can I do?" You're used to asking yourself this within your role. A small workload means you have your to do list ticked off before your lunch break. You want to fill your day up with increased responsibility. With a 50/50 split between administration and customer service duties, you won't be sat thinking of ways to pass the time. With a salary...
-
Bmw Customer Support Administrator
7 months ago
Doncaster, United Kingdom BCA Full time**BMW Customer Support Administrator** Based onsite at BMW Thorne - DN8 4HT Mon - Fri **Purpose of Job**: To provide an efficient and effective administrative support, carrying out tasks in a timely manner in order to meet the requirements of and to fulfill the objectives of the business. To ensure all ISP Departments receive the required level of...
-
Customer Service Advisor
6 months ago
Doncaster, United Kingdom MB Group Full timeOur client has an exciting opportunity for a **Customer Service Advisor** to join their Customer Operations Team in Doncaster on a Full-Time basis. As a Customer Service Advisor, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for working as part of the Maintenance Control Team within the Customer Service Centre...
-
Transport Customer Services
7 months ago
Doncaster, United Kingdom McGregor Logistics Ltd Full timeWith over 30 years in the transport and warehousing industry, McGregor Logistics offers a solution for all general haulage requirements, from full load deliveries, Biomass sourcing and delivering, Pallet Distribution (Palletways), European delivery service, Warehousing and HGV vehicle servicing and repairs. With its head office based in Doncaster, and...
-
Transport Customer Services
7 months ago
Doncaster, United Kingdom McGregor Logistics Ltd Full timeWith over 30 years in the transport and warehousing industry, McGregor Logistics offers a solution for all general haulage requirements, from full load deliveries, Biomass sourcing and delivering, Pallet Distribution (Palletways), European delivery service, Warehousing and HGV vehicle servicing and repairs. With its head office based in Doncaster, and...
-
Customer Service Representative
7 months ago
Doncaster, United Kingdom McGregor Logistics Ltd Full timeWith over 30 years in the transport and warehousing industry, McGregor Logistics offers a solution for all general haulage requirements, from full load deliveries, Biomass sourcing and delivering, Pallet Distribution (Palletways), European delivery service, Warehousing and HGV vehicle servicing and repairs. With its head office based in Doncaster, and...
-
Customer Service Advisor
6 months ago
Doncaster, United Kingdom Matt Burton Associates Full timeThis is an exciting opportunity for a **Service Controller** to join our team. As a **Service Controller**, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for working as part of the Maintenance Control Team within the Customer Service Centre having responsibility for maintenance expenditure and providing...
-
Customer Service Advisor
6 months ago
Doncaster, United Kingdom Thomson Recruitment Independent Professionals (TRIP) Limited Full timeOur client is a highly successful family-owned interiors business, established for more than 100 years and continuing to grow so a stable and secure environment with the possibility of future progression. **The role** We are looking for a permanent, full-time Customer Service Advisor largely involved with after-sales queries. You will be assisting the...
-
Customer Service Advisor
6 months ago
Doncaster, United Kingdom Rivus Group Full timeRivus is the UK’s biggest end-to-end commercial vehicle fleet management business. Our mission? To be the only fleet partner our customers will ever need. This is an exciting opportunity for a Service Controller to join our team. As a Service Controller, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for...
-
Customer Service Advisor
4 days ago
Doncaster, United Kingdom Matt Burton Associates Full timeOur client is the **UK’s biggest end-to-end commercial vehicle fleet management business** managing and maintaining a fleet of over **90,000 vehicles across 81 locations**. They have an exciting opportunity for a **Customer Service Advisor** to join the team on a **full-time basis, **working Monday - Friday with no weekend work. As a **Customer Service...
-
Customer Service Liaison
2 weeks ago
Doncaster, Doncaster, United Kingdom Barker Ross Group Full timeAs a Customer Service Liaison with the Barker Ross Group, you will be responsible for managing customer orders from receipt to completion. This includes accurate input of orders, monitoring their progress, and keeping customers informed of any updates. You will also provide exceptional levels of customer service at all times, ensuring that our clients...
-
Doncaster, Doncaster, United Kingdom NHS Full timeJob SummaryWe are seeking an Operations Manager for Administration Services to join our team. The successful candidate will be responsible for leading the administration function across our services, ensuring administrative and data quality, performance reporting, assurance, and customer service are maintained at a high level.Main ResponsibilitiesLead the...