Case Administrator

3 months ago

York, United Kingdom Ministry of Justice Full time

Salary 1
- £20,126 - £24,225

Number of jobs available 1
- 1

Detail of reserve list 1
- 12 Months

Region 1
- Yorkshire and the Humber

City/Town 1
- York

Building/Site 1
- NPS 108 LOWTHER STREET YORK, YO31 7WD

Grade 1
- Other

Organisation Grade for HMPPS 1
- NPS Pay Band 2 National

Post Type 1
- Permanent

Working Pattern 1
- Full Time, Part Time

Role Type 1
- Administration / Corporate Support

Job description 1

**Overview of the job**

This is an administrative job within the Probation Service.

**Summary**

The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service.
- Act as single point of contact within unit for specialist area of work as required.
- Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures.
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

**Behaviours**
- Delivering at Pace
- Making Effective Decisions
- Working Together
- Changing and Improving
- Managing a Quality Service

**Ability**
- Ability to use databases
- Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel
- Possess basic numeric skills

**Experience**
- Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour
- Use and work on own initiative

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in

  • Case Administrator

    3 days ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Title: Case AdministratorJob Summary:We are seeking a highly organized and detail-oriented Case Administrator to join our team at Brook Street UK. As a Case Administrator, you will be responsible for providing administrative support to our case management team.Key Responsibilities:Provide administrative support to the case management team, including data...

  • Case Administrator

    5 days ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Title: Case AdministratorJob Summary:We are seeking a highly organized and detail-oriented Case Administrator to join our team at Brook Street UK. As a Case Administrator, you will be responsible for providing administrative support to our case management team.Key Responsibilities:Provide administrative support to the case management team, including data...

  • Case Administrator

    2 months ago

    York, York City, United Kingdom Brook Street Full time

    Have you ever wanted to work for the civil service? Do you enjoy admin-based roles? If so, then please read on as we are looking for administrators to join our client the national probation serviceClient:NPS - York City Council YO1Hours:37 hours per week, Monday to Thursday 9am-5pm Friday- 9am- 4:30pmOn-going temporary rolePay rate:£11.44phA full-time...

  • Case Administrator

    5 days ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Overview**Job Title:** Case Administrator**Job Summary:** We are seeking a highly organized and detail-oriented individual to join our team as a Case Administrator. As a key member of our National Probation Service, you will play a vital role in supporting the delivery of probation services to clients.**Key Responsibilities:**Provide administrative...

  • Case Management Administrator

    3 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job OverviewPosition: Case Management Administrator (AO) - Band 2Company: Brook Street UKWorking Hours: 37 hours per week, Monday to Thursday from 9am to 5pm, and Friday from 9am to 4:30pm.Type: Temporary roleCompensation: £11.44 per hourRole Requirements: - Security vetting and clearance are necessary for this position, which may take 1-3 months to...

  • Administrative Case Coordinator

    2 weeks ago

    York, York City, United Kingdom Brook Street Full time

    Position Overview:As an Administrative Case Coordinator, you will play a crucial role in supporting the operational functions of the National Probation Service. This is a full-time, temporary position that offers a structured workweek of 37 hours, providing a balanced environment for professional growth.Key Responsibilities:1. Deliver comprehensive...

  • Administrative Case Coordinator

    2 weeks ago

    York, York City, United Kingdom Brook Street Full time

    Position Title: Case Administrator (AO) - Band 2Client: Brook StreetWorking Hours: 37 hours per week, Monday to Thursday 9am-5pm, Friday 9am-4:30pmRole Type: Ongoing temporary positionCompensation: £11.44 per hourSecurity Requirements: Vetting and security clearance is mandatory for this position and may take 1-3 months to finalize prior to commencement.Key...

  • Case Administration Assistant

    5 days ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will provide administrative support through efficient processes, maintaining administration systems within specified timescales.Key Responsibilities:Provide an effective and efficient first point of contact...

  • Administrator

    2 months ago

    York, United Kingdom Bridge Case Management Ltd Full time

    **Job description** An opportunity has arisen for a full-time administrator to join our busy team. We are an expanding company of medical professional case managers who look after clients following traumatic injury. You will need to have excellent organisational and communication skills as you will be involved in the processes and procedures associated...

  • Case Management Specialist

    3 days ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Title: Case AdministratorJob Summary:We are seeking a highly organized and detail-oriented Case Administrator to join our team at Brook Street UK. As a Case Administrator, you will be responsible for providing administrative support to our case management team.Key Responsibilities:Provide administrative support to the case management team, including data...

  • Case Management Specialist

    5 days ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Title: Case AdministratorJob Summary:We are seeking a highly organized and detail-oriented Case Administrator to join our team at Brook Street UK. As a Case Administrator, you will be responsible for providing administrative support to our case management team.Key Responsibilities:Provide administrative support to the case management team, including data...

  • Case Administrator

    3 months ago

    York, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 343545**Salary**: - £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time, Part-time**Number of jobs available**: -...

  • Offender Management Unit

    3 months ago

    York, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 305300**Salary**: - £28,477**Job grade**: - Executive Officer- HMPPS Band 4**Contract type**: - Permanent**Type of role**: - Risk Management**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This position is based at...

  • Case Admin

    1 month ago

    York, United Kingdom Brook Street Full time

    Case Administrator (AO) - Band 2 York National Probation Service " Client: National Probation Service " Hours: 37 hours per week, Monday to Thursday 9am-5pm Friday- 9am- 4:30pm " On-going temporary role " Pay rate: £11.44 Vetting and security clearance is required for this role and can take 1-3 months to complete before starting. A full-time temporary...

  • Case Admin

    1 month ago

    York, United Kingdom Brook Street Full time

    Case Administrator (AO) - Band 2 York National Probation Service" Client: National Probation Service" Hours: 37 hours per week, Monday to Thursday 9am-5pm Friday- 9am- 4:30pm" On-going temporary role" Pay rate: £11.44Vetting and security clearance is required for this role and can take 1-3 months to complete before starting.A full-time temporary position...

  • Case Admin

    1 month ago

    York, United Kingdom Brook Street UK Full time

    Case Administrator (AO) - Band 2 York National Probation Service' Client: National Probation Service' Hours: 37 hours per week, Monday to Thursday 9am-5pm Friday- 9am- 4:30pm' On-going temporary role' Pay rate: £11.44Vetting and security clearance is required for this role and can take 1-3 months to complete before starting.A full-time temporary position...

  • Case Admin

    1 month ago

    York, United Kingdom Brook Street UK Full time

    Case Administrator (AO) - Band 2 York National Probation Service' Client: National Probation Service' Hours: 37 hours per week, Monday to Thursday 9am-5pm Friday- 9am- 4:30pm' On-going temporary role' Pay rate: £11.44Vetting and security clearance is required for this role and can take 1-3 months to complete before starting.A full-time temporary position...

  • Administrative Coordinator

    5 days ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will provide administrative support through efficient processes, maintaining administration systems within specified timescales.Key Responsibilities:Provide an effective and efficient first point of contact...

  • Administrative Support Officer

    5 days ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will provide administrative support through efficient processes, maintaining administration systems within specified timescales.Key Responsibilities:Provide an effective and efficient first point of contact...

  • Administrative Support Officer

    3 days ago

    York, United Kingdom Brook Street UK Full time

    Job Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will provide administrative support through efficient processes, maintaining administration systems within specified timescales.Key Responsibilities:Provide an effective and efficient first point of contact...