Case Administrator

4 months ago

York, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 343545**Salary**:

- £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Other- NPS Pay Band 2 National**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at NPS 108 Lowther Street York, YO31 7WDAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Overview of the job**

This is an administrative job within the Probation Service.

**Summary**

The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service.
- Act as single point of contact within unit for specialist area of work as required.
- Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures.
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

**Person specification**:

- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Managing a Quality Service
- Making Effective Decisions

**Benefits**:

- Alongside your salary of £20,126, HM Prison & Probation Service contributes £5,333 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Access to learning and deve

  • Case Administrator

    3 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Title: Case AdministratorJob Summary:We are seeking a highly organized and detail-oriented Case Administrator to join our team at Brook Street UK. As a Case Administrator, you will be responsible for providing administrative support to our case management team.Key Responsibilities:Provide administrative support to the case management team, including data...

  • Case Administrator

    3 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Title: Case AdministratorJob Summary:We are seeking a highly organized and detail-oriented Case Administrator to join our team at Brook Street UK. As a Case Administrator, you will be responsible for providing administrative support to our case management team.Key Responsibilities:Provide administrative support to the case management team, including data...

  • Case Administrator

    3 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Overview**Job Title:** Case Administrator**Job Summary:** We are seeking a highly organized and detail-oriented individual to join our team as a Case Administrator. As a key member of our National Probation Service, you will play a vital role in supporting the delivery of probation services to clients.**Key Responsibilities:**Provide administrative...

  • Case Management Administrator

    1 month ago

    York, York City, United Kingdom Brook Street UK Full time

    Job OverviewPosition: Case Management Administrator (AO) - Band 2Company: Brook Street UKWorking Hours: 37 hours per week, Monday to Thursday from 9am to 5pm, and Friday from 9am to 4:30pm.Type: Temporary roleCompensation: £11.44 per hourRole Requirements: - Security vetting and clearance are necessary for this position, which may take 1-3 months to...

  • Administrative Case Coordinator

    1 month ago

    York, York City, United Kingdom Brook Street Full time

    Position Overview:As an Administrative Case Coordinator, you will play a crucial role in supporting the operational functions of the National Probation Service. This is a full-time, temporary position that offers a structured workweek of 37 hours, providing a balanced environment for professional growth.Key Responsibilities:1. Deliver comprehensive...

  • Administrative Case Coordinator

    1 month ago

    York, York City, United Kingdom Brook Street Full time

    Position Title: Case Administrator (AO) - Band 2Client: Brook StreetWorking Hours: 37 hours per week, Monday to Thursday 9am-5pm, Friday 9am-4:30pmRole Type: Ongoing temporary positionCompensation: £11.44 per hourSecurity Requirements: Vetting and security clearance is mandatory for this position and may take 1-3 months to finalize prior to commencement.Key...

  • Case Administration Assistant

    3 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will provide administrative support through efficient processes, maintaining administration systems within specified timescales.Key Responsibilities:Provide an effective and efficient first point of contact...

  • Case Administrator

    4 months ago

    York, United Kingdom Ministry of Justice Full time

    Salary 1 - £20,126 - £24,225 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Yorkshire and the Humber City/Town 1 - York Building/Site 1 - NPS 108 LOWTHER STREET YORK, YO31 7WD Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time, Part...

  • Case Management Specialist

    3 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Title: Case AdministratorJob Summary:We are seeking a highly organized and detail-oriented Case Administrator to join our team at Brook Street UK. As a Case Administrator, you will be responsible for providing administrative support to our case management team.Key Responsibilities:Provide administrative support to the case management team, including data...

  • Case Management Specialist

    3 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Title: Case AdministratorJob Summary:We are seeking a highly organized and detail-oriented Case Administrator to join our team at Brook Street UK. As a Case Administrator, you will be responsible for providing administrative support to our case management team.Key Responsibilities:Provide administrative support to the case management team, including data...

  • Offender Management Unit

    3 months ago

    York, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 305300**Salary**: - £28,477**Job grade**: - Executive Officer- HMPPS Band 4**Contract type**: - Permanent**Type of role**: - Risk Management**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This position is based at...

  • Student Administration Officer

    2 weeks ago

    York, United Kingdom University of York Full time

    Role You will be part of Student Administration and Academic Affairs as an officer responsible for delivery of key areas of work and the implementation of associated policies, including contributing to service improvement activity. These roles will focus principally on supporting the work of the Special Cases and Complaints team, which handles student...

  • Case Admin

    2 months ago

    York, United Kingdom Brook Street Full time

    Case Administrator (AO) - Band 2 York National Probation Service " Client: National Probation Service " Hours: 37 hours per week, Monday to Thursday 9am-5pm Friday- 9am- 4:30pm " On-going temporary role " Pay rate: £11.44 Vetting and security clearance is required for this role and can take 1-3 months to complete before starting. A full-time temporary...

  • Administrative Coordinator

    3 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will provide administrative support through efficient processes, maintaining administration systems within specified timescales.Key Responsibilities:Provide an effective and efficient first point of contact...

  • Case Admin

    2 months ago

    York, United Kingdom Brook Street UK Full time

    Case Administrator (AO) - Band 2 York National Probation Service' Client: National Probation Service' Hours: 37 hours per week, Monday to Thursday 9am-5pm Friday- 9am- 4:30pm' On-going temporary role' Pay rate: £11.44Vetting and security clearance is required for this role and can take 1-3 months to complete before starting.A full-time temporary position...

  • Case Admin

    2 months ago

    York, United Kingdom Brook Street UK Full time

    Case Administrator (AO) - Band 2 York National Probation Service' Client: National Probation Service' Hours: 37 hours per week, Monday to Thursday 9am-5pm Friday- 9am- 4:30pm' On-going temporary role' Pay rate: £11.44Vetting and security clearance is required for this role and can take 1-3 months to complete before starting.A full-time temporary position...

  • Administrative Support Officer

    3 weeks ago

    York, York City, United Kingdom Brook Street UK Full time

    Job Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will provide administrative support through efficient processes, maintaining administration systems within specified timescales.Key Responsibilities:Provide an effective and efficient first point of contact...

  • Student Administration Officer

    4 days ago

    York, York City, United Kingdom University of York Full time

    RoleThe University of York is seeking a highly motivated and organized individual to join its Student Administration and Academic Affairs team as a Student Administration Officer. As a key member of the team, you will be responsible for delivering high-quality administrative support to ensure the smooth operation of student-related services.Key...

  • Student Administration Officer

    4 days ago

    York, York City, United Kingdom University of York Full time

    RoleThe University of York is seeking a highly motivated and organized individual to join its Student Administration and Academic Affairs team as a Student Administration Officer. As a key member of the team, you will be responsible for delivering high-quality administrative support to ensure the smooth operation of student-related services.Key...

  • Administrative Support Officer

    3 weeks ago

    York, United Kingdom Brook Street UK Full time

    Job Summary:We are seeking an experienced Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will provide administrative support through efficient processes, maintaining administration systems within specified timescales.Key Responsibilities:Provide an effective and efficient first point of contact...