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Operations Coordinator

4 months ago

Oxford, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time

Planet Recruitment are delighted to now be working with a well-established client based in Oxford. Due to continued growth are now seeking an Operations Coordinator, who is looking for their next challenge to join their busy team.

The role is responsible for providing effective coordination to support the delivery of bespoke consultancy events.

**Role - Operations Coordinator**

**Salary - £23,000**

**Hours - 9.00 - 5.30**

**Location - Oxford / Hybrid**

**Benefits for an Operations Coordinator**:

- 25 days paid holiday, plus up to five days unpaid leave per annum
- Free individual private healthcare and dental cover
- Group personal pension scheme
- Life assurance, paying four times salary
- Parking available on site
- Employee Assistance Programme
- Long Term Disability Insurance

**Responsibilities of the Operations Coordinator**:

- Provide efficient coordination services to clients and internal stakeholders surrounding consultancy events and projects, both online and in person, from inception to conclusion Coordinate virtual event delivery, primarily via Zoom, providing seamless supportfor the Consultant and participants
- Act as key point of contact throughout the duration of a project, ensuring all information is correctly recorded and stored
- Take ownership of any client queries received, demonstrating flexibility in communication style and appropriate time management skills
- Liaise with Project Managers and venue contacts to arrange travel, accommodation and venue requirements
- Responsibility for the assembly, packing and shipping of materials to be used in bespoke, in person delivery as directed by the Project Manager
- Assist in the proof reading and formatting of client facing documents
- Prepare accurate invoices in accordance with TMBC's invoicing procedure, including chasing expenses and other costs where appropriate. Keeping a commercial mindset by minimising external spend
- Complete financial investigations and reporting when required
- Collate evaluation data, escalating issues and sharing leads as appropriate
- Ensure project coordination adheres to data protection rules
- Plan for and organise hand overs in the team for periods of absence
- Provide coordination cover for the wider Professional Services Operations team as required; support Training Operations with coordination of training courses
- Carry out other such duties as may reasonably be required, commensurate with the grade of this post

**Requirements of the Operations Coordinator**:
**ESSENTIAL**
- Experience of working within a commercial environment which has involved customer service
- Computer literate with intermediate skills in Word, Excel, and Outlook
- Good prioritisation skills
- Numerate and literate to a high standard

**DESIRABLE**
- Experience of working project delivery/training or events management environments
- Experience of liaising with key stakeholders of differing communication styles

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.