Development Support Lead

2 weeks ago


Swindon, United Kingdom tmgroup Full time

Here at TM Group, we are looking for a **Development Support Lead** to join our IT Team on a competitive salary of **£40,000**.

Your main role as the **Development Support Lead** will include leading a dynamic team of support developers and ensuring the smooth delivery of Development Support to the business in close collaboration with your peers.

You will also need to ensure that documentation is maintained to a high standard and will oversee all releases, own the release calendar and the release process.

**Main duties and responsibilities**:

- Cultivate and maintain a culture of continual improvement within the team- Manage the ticket queues in Jira Service Management (JSM) for all Development Support teams, ensuring that tickets are responded to and resolved within SLA. Regularly use reporting data from JSM to analyse the performance of your teams and to identify areas where improvements could be made. Induct new members when cycled into the team. Maintain a high standard of process and documentation and ensure your team do the same. Take over as Incident Manager in the absence of the Service Delivery Coordinator. Oversee all releases and ensure that releases are actioned in the most efficient way and to own and maintain the release calendar and the overall release process.
**Person Specification**
- Have 3-5 years’ experience working in a software development role or working alongside a software development team. Customer focused. Excellent people management skills. Able to work effectively under pressure. Able to hold a high-level technical discussion to understand the impact of a problem. Great team player who will always put their team first. Have excellent verbal and written communication skills, being able to articulate issues at appropriate level for the audience. Self-motivated, proactive, and ambitious- Ability to analyse problems independently or collaboratively and to propose solutions. Great attention to detail. Organised. An understanding of how technical service desk’s function. Experiencing writing business documents ranging from knowledge base articles to business cases. Experience of the Atlassian suite of services advantageous. Experience working with an Agile development team advantageous.
**What we can offer you**
- 25 days holiday which increases with length of service. Pension scheme- Company Bonus Scheme- Cycle to Work scheme. Employee Assistance Programme- Staff social events- Rewards and discounts


  • Lead Developer

    1 month ago


    Swindon, United Kingdom Peaple Talent Full time

    Job Description Peaple Talent have partnered with a market leading retail/ecommerce organisation who are recruiting for a .NET Developer to join their dynamic development team. The ideal candidate will have a strong background in VB.NET, ASP.net and C# development and have a passion for creating high-quality software solutions. As a developer, you will be...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Job summary ***Previous applicants need not apply*** New and exciting opportunities for all members of the pharmacy team are increasingly available at the current time. This challenging and varied role is ideal for an experienced Pharmacy Technician who wishes to continue their clinical contribution to patient care whilst taking a leading role in...


  • Swindon, Swindon, United Kingdom Pertemps Social Care Full time

    Focus is on:• Diagnostic of existing social work academy and proposal for development.• Development and embedding of reflective practice sessions.• Development of ASYE 2 year pathway.• Supporting practice development and improvement in line with Swindon Children's improvement plan.This is an agency post and Pertemps can offer you:A Dedicated...

  • Information Lead

    4 weeks ago


    Swindon, United Kingdom Public Sector Resourcing Full time

    **Information Lead **Inside IR35** **Contract Term: 6 month** **Contracting Authority: BEIS** **Location: Swindon - Field based, travel around the UK required - frequency about once or twice per fortnight. (Expenses paid)** This is an exciting opportunity to contribute to the development and delivery of Innovate UK’s strategies for delivering...

  • Innovation Lead

    1 month ago


    Swindon, United Kingdom Public Sector Resourcing Full time

    **Innovation Lead** **Inside IR35** **Contract Term: 5-month** **Contracting Authority: BEIS UKRI** **Location: Swindon 1 day per week** Innovate UK (IUK), as part of UK Research and Innovation (UKRI), is the UK’s national innovation agency. We support business-led innovation in all sectors, technologies and UK regions. We help businesses grow through...

  • Billing Lead

    4 weeks ago


    Swindon, United Kingdom Good Energy Full time

    **Vacancy Name** - Billing Lead **Vacancy No** - VN508 **Salary** - GBP 28,000 - GBP 32,000 **Contract type** - Permanent **Basis** - Full Time **About Us** - Good Energy helps customers generate, share, store, use and travel with clean power. Our aim is to help one million homes and businesses cut their carbon by 2025. We are developing smart services...

  • Support Engineer

    3 weeks ago


    Swindon, United Kingdom Reed Full time

    ILS Engineer Job Type: Full-time Location: Swindon (with potential UK and overseas travel) Salary: Competitive We areseeking an experienced Integrated Logistic Support (ILS) Engineer to join our expanding Government Solutions EMEA team. This role involves providing ILS engineering support to current UK MOD projects and other UK Government...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    The successful candidate will receive a bonus recruitment premium of £20,000, plus the standard relocation expenses, details of the recruitment premium is outlined below. This role is within the department of Medical Oncology the appointed candidate will join an existing team of 6 senior medical staff including Consultants & SAS doctors. On joining the...

  • Senior Net Developer

    1 month ago


    Swindon, United Kingdom C4S Search Ltd Full time

    JOB TITLE: Senior Developer - .NET LOCATION: Wiltshire SALARY: Competitive salary and benefits WAY OF WORKING: Flexible working options with occasional trips in to the office THE BUSINESS: C4S Search are working with a market leading business in Wiltshire. They have gone from strength to strength and are looking to add a Senior Developer, to...

  • Business Change Lead

    4 weeks ago


    Swindon, United Kingdom UK Shared Business Services Ltd (UKSBS) Full time

    **Business Change Lead** **Partnership & Change** **Swindon, Billingham or Newport - flexible and remote working options** **Band F: £47,848 - £60,359 DOE** Here at UK SBS we are proud to deliver high quality corporate services where we provide HR, payroll, finance, IT and procurement services and expertise to our public sector partners. Our staff are...


  • Swindon, United Kingdom UKRI Full time

    **UK Research and Innovation** **Salary**: £50,702 per annum **Hours**: Full time **Contract Type**:Fixed term - 18-24 months **Location**: Swindon UKRI is making a major investment in its IT systems with Oracle Fusion due to be implemented across several business areas through the Services for HR, Accounting, Reporting & Procurement (SHARP) Programme in...

  • Content Lead

    5 days ago


    Swindon, United Kingdom Neptune Europe Full time

    Neptune HQ, Swindon - Contract, full-time **The role**: Neptune has a unique history of thoughtful craftsmanship, engineering and design, a reputation for exceptional service and a growing customer base. We have a great story, so naturally storytelling and content creation has always been at the heart of what we do. As we venture into an exciting new period...


  • Swindon, United Kingdom C4S Search Ltd Full time

    Job Title - Web Development Manager Their Purpose: Our client is a market leading reseller, based in the North Wiltshire area. Location & Flexibility: Location: Swindon Hybrid/Remote Options Available Salary & Benefits: £45K-50K About the Job: Lead Web Developement team, over-seeing development of digital products and services. Support the...


  • Swindon, United Kingdom UKRI Full time

    **UK CORI Secretariat Lead** **Salary**:£54,043 **Grade**:Band F **Hours**:Full time, job share or part time (minimum 0.8 FTE) **Contract Type**: Open Ended. **Location**:Polaris House, Swindon. **Close date: Sunday 11th Feb 2024** **Interviews: W/C 26th Feb 2024** This is an exciting opportunity to lead work that will have a wide, system level impact on...


  • Swindon, United Kingdom Octavius Infrastructure Full time

    We are recruiting for a visionary Programme Planning Lead to work on Wales & Western Buildings and Stations Capital Delivery Framework. Reporting to the Framework Director, the role will sit within the Framework Leadership Team. We are a leading civil engineering organisation delivering safe, sustainable, and efficient transport solutions across the UK. Our...


  • Swindon, United Kingdom Victim Support Full time

    We have an exciting opportunity for an Adult Caseworker (known internally as an Independent Victim Advocate) to join the team in Wiltshire, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a...

  • Design Lead

    1 week ago


    Swindon, United Kingdom Proactive Solutions Group Ltd Full time

    Design Manager Design Manager. A Swindon based energy transformation firm are looking for an experienced Design Manager to manage, monitor and support the full design process, from initial conception through to on-site completion, whilst interacting with relevant stakeholders and leading your direct reports to ensure the implementation is in line with...

  • Design Lead

    1 week ago


    Swindon, United Kingdom Proactive Solutions Group Ltd Full time

    Design Manager Design Manager. A Swindon based energy transformation firm are looking for an experienced Design Manager to manage, monitor and support the full design process, from initial conception through to on-site completion, whilst interacting with relevant stakeholders and leading your direct reports to ensure the implementation is in line with...

  • Design Lead

    22 hours ago


    Swindon, United Kingdom Proactive Solutions Group Ltd Full time

    Design Manager Design Manager. A Swindon based energy transformation firm are looking for an experienced Design Manager to manage, monitor and support the full design process, from initial conception through to on-site completion, whilst interacting with relevant stakeholders and leading your direct reports to ensure the implementation is in line with...

  • Theatre Lead

    4 weeks ago


    Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Our Education Team support our perioperative workforce as well as students from a range of nursing and allied health professions and you will lead, support and encourage this team to develop and deliver our education priorities as well as their professional development. The successful applicant should have excellent communication skills, the ability to work...