Receptionist

8 months ago


Widnes, United Kingdom Peelhouse Medical Plaza Full time

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Job responsibilities: Administration - To have a thorough knowledge of all practice procedures. - To work in accordance of written protocol - Fax and photocopy as requested Reception - Receiving patients consulting with members of practice team - Handing completed repeat prescriptions to patient and checking names and address. - Be able to cover all reception positions as necessary Appointments - Process appointment requests for today future appointments from patients by telephone and in person.
- Deal with visits requests Computer - Registrations of new patients - computer data entry and medical records. - Process patients change of address - computer data and medical records (have knowledge of practice area. - Process repeat prescription request in accordance with practice guidelines. Telephone - Have working knowledge of telephone system, during and after hours.


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