Receptionist/administrator

2 months ago


Widnes, United Kingdom Bridgewater Community Healthcare NHS Foundation Trust Full time

The role will involve working within a small team and main duties are; Collect relevant data / statistics as requested by staff/managers To contribute to departments audit activity To accept deliveries and ensure these are dealt with promptly; To maintain appropriate levels of stock. To undertake delegated duties commensurate with the banding To attend local service meetings as and when directed by Line Manager Undertake general office duties (photocopying, laminating, binding etc) To report any faults, defects or building defects to the appropriate team Receive and deal with telephone calls for the department and taking appropriate action when necessary. To act as first point of contact for all patient and carer enquiries, responding to telephone and face to face enquiries in an efficient, tactful, and professional manner, redirecting calls, taking action as appropriate. Liaising with internal and external services and partner agencies, when necessary, as directed.

To have excellent communication skills and the confidence and skills to talk to people who may have communication difficulties. Opening, sorting, distribution and dispatch of post Deal with enquiries from patients, carers and other health professionals in a courteous and professional manner In addition, the post holder will be expected to carry out any other duties as required, within the remit of their role



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