Digital Asset Admin Assistant

3 weeks ago

Dewsbury, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

Be responsible for the creation of system documentation, updating technical user guides in line with system or working practice changes and assist in the QA and version control processes. The post holder will possess a thorough knowledge of local Service Desk procedures and assist with quality assurance of Service Desk calls. Be able to work effectively as part of a team to ensure an efficient service is delivered. Assist the Digital Asset Team Leader/team with the co-ordination of end-user questionnaires, e.g., system needs, analysis and collate responses using an appropriate mechanism.

Monitoring, checking and recording of incoming asset requisitions from Trust staff, use of NEP financial system to obtain approval and purchase order numbers for IT records and the receipt and recording of incoming IT assets where necessary. Arrange any installation/delivery requirements of goods ordered with the Digital Asset Team Leader. Ordering of equipment for Digital Department within the NEP system Issue IT/Telecoms equipment from stock and arrange monthly recharge with Finance Department Co-ordinating Trust PC replacement upgrade programme, liaising with Project Managers, departmental managers, end users and Assets Team to ensure rollout can be planned and carried out within an agreed timeframe keeping disruption of departments to a minimum and up to date records with relevant information. Communicate with all levels of staff across the organisation.

Exchange and receive confidential and sensitive information in accordance with Trust policies and procedures. Work as an integral member of the Digital Asset Team and also the wider Digital Services teams. High level of computer usage, use of VDU more or less continuously. Ensure driver assessment is completed by new staff where required and that Driving licence information for staff required to drive departmental vehicle is kept up to date.

Record and submit internal inductions for new members of Digital Asset Team. Run scheduled and ad hoc audit reports for Senior Management Team. Manages own workload and works independently and unsupervised but seeks advice from the Digital Asset Manager/Team Leader / Asset Team, and other Teams as required. Ability to work under pressure and meet conflicting deadlines and targets.

Flexible, well organised and self-motivated Ability to deal with conflicting workloads. Maintain stock control and order supplies for the team. Receive and take messages both electronically and verbally. Provide telephone cover for the Digital Asset team and also other areas of IT Services as required.

The post holder will be expected to work within the policies and procedures adopted by the Digital Services Department and will be expected to contribute to service improvement discussions. The post holders will be expected to have excellent organisational and time management skills, able to work accurately under pressure to meet deadlines and to prioritise workloads. The post holder will be expected to demonstrate a commitment to their own personal development. The post holder is required to have excellent communication skills, both written and verbal and will be expected to communicate with staff at all levels within the organisation.

The post holder will also be required to take minutes/notes of meetings and convey any actions required. Take an active involvement in marketing the Digital Services Department.

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